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Business Profile

Background Checks

FastBackgroundCheck.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Background Checks.

Complaints

Customer Complaints Summary

  • 178 total complaints in the last 3 years.
  • 76 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/11/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This site displays my private information to the public and some of information is simply not true.

    Business Response

    Date: 03/12/2025

    Hello,

    All of the information on our website is from public record databases. Every person aged 18 and older can have a public record. This information is collected on a County, City, State and federal level and can also come from reporting information during normal every day activities such as grocery store club cards, magazine subscriptions, voter registration, warranty cards, even fishing licenses, and forms you fill out when browsing the internet. There are thousands of ways this information gets reported.

    If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.

    ******************************************

    Please follow the online prompts to complete your removal. Thank you.
     
    Thank you,
    FastBackgroundCheck.com

    NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:03/10/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My information is publicly listed. I just wrote them , but how dare this company expose my personal information to the world. If I wanted the world to know about me, Id broadcast it to everyone, not only is this disrespectful, its a violation of my privacy. All types of people and things that someone does not want others to know about is made public, therefore can cause stalking etc. This is totally disgraceful! Would you want the world to know about your personal information? How would you feel if you went to the ** and they violated Hippa or someone disclosed something private about your body?

    Business Response

    Date: 03/12/2025

    Hello,

    All of the information on our website is from public record databases. Every person aged 18 and older can have a public record. This information is collected on a County, City, State and federal level and can also come from reporting information during normal every day activities such as grocery store club cards, magazine subscriptions, voter registration, warranty cards, even fishing licenses, and forms you fill out when browsing the internet. There are thousands of ways this information gets reported.

    If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.

    ******************************************

    Please follow the online prompts to complete your removal. Thank you.
     
    Thank you,
    FastBackgroundCheck.com

    NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 03/12/2025

     
    Complaint: 23047552

    I am rejecting this response because:

    Sincerely,

    ****** *****

     

    Not without someones permission. You give criminals the green light to stalk and use peoples personal information. Are you and your companies public information listed on that site? Is it ok for you medical records to be made public since you are over the age of 18?

    Customer Answer

    Date: 03/17/2025

    I am still waiting for my information to be removed. I have followed the link to remove my information and the link says within 72 hours, it is way beyond. If theyd stop putting peoples private information on blast without their consent, then they wouldnt be backed up. Im tired of waiting. I am going to do whatever needs to be done with this company if my information is not removed as there are similar complaints about removing peoples info and it still is present. Karma will come back to them at some point in their lives.

    Business Response

    Date: 03/19/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:03/10/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have attempted multiple times to remove my personal information from FastBackgroundCheck.com using their opt-out form. The website states that I should receive an email to confirm my request and proceed with the removal process, but no email has ever been sent. I have tried different email addresses, checked my spam folder, and attempted the process multiple times, but it appears that the system is completely broken.This company is legally required to provide a functional method for individuals to opt out of having their personal information displayed, yet their process is non-functional. If FastBackgroundCheck.com does not remove my information immediately and provide a working method for others to do the same, they may be in violation of privacy laws such as the California Consumer Privacy Act (CCPA) or similar laws protecting personal data.

    Business Response

    Date: 03/12/2025

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 03/13/2025

     
    Complaint: 23046189

    Here is the link:


    *******************************************************************************

    Sincerely,

    ****** ******

    Business Response

    Date: 03/21/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:03/06/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They are posting my personal information on the website for any random person to find, addresses phone numbers full name birthdate mothers name all of it and I don't want that information out there so just anyone who wants to can get it they're posting my current address and current phone number on his websites and I would like them off over there I wanted to remove from their website I did not give them permission to put me on there

    Business Response

    Date: 03/11/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:02/18/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have filled out the online form requesting that my personal information be removed from fastbackground ************************ over a week ago. I have called the customer service phone number but cannot reach anyone - this is only a recording. This service is putting my safety at risk. I need this personal information removed immediately.

    Business Response

    Date: 02/19/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:02/04/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fast background check keep coming up on my phone that tells me if I want it remove from ******. I want this taken off of my personal information whether its public or non public. I tried to opt out with them but they just wanted more information so they can upload more items for noisey people. Thank you

    Business Response

    Date: 02/05/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:02/04/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******************** states that you can easily remove your information off their site but when you try to there is no option for it. I want my information removed off their site. It's extremely dangerous that all my information is on it. *****************************************************************************

    Business Response

    Date: 02/05/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 02/09/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. As long as the information is removed in a timely manner. 

    Sincerely,

    ******* ****

  • Initial Complaint

    Date:01/28/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Website have all my information on it including my address someone told me they know where I live and showed me *************************** I feel unsafe with that information up there and I want it to remove soon as possible. Is there any way you can help me?

    Business Response

    Date: 01/29/2025

    Hello,

    All of the information on our website is from public record databases. Every person aged 18 and older can have a public record. This information is collected on a County, City, State and federal level and can also come from reporting information during normal every day activities such as grocery store club cards, magazine subscriptions, voter registration, warranty cards, even fishing licenses, and forms you fill out when browsing the internet. There are thousands of ways this information gets reported.

    If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.

    ******************************************

    Please follow the online prompts to complete your removal. Thank you.
     
    Thank you,
    FastBackgroundCheck.com

    NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:01/28/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have not provided consent to have my personal information on fasbackgroundcheck websites and having issues getting it removed. Also, someone is using the following email under my account. ******************* (this is not me).

    Business Response

    Date: 01/29/2025

    Hello,

    All of the information on our website is from public record databases. Every person aged 18 and older can have a public record. This information is collected on a County, City, State and federal level and can also come from reporting information during normal every day activities such as grocery store club cards, magazine subscriptions, voter registration, warranty cards, even fishing licenses, and forms you fill out when browsing the internet. There are thousands of ways this information gets reported.

    If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.

    ******************************************

    Please follow the online prompts to complete your removal. Thank you.
     
    Thank you,
    FastBackgroundCheck.com

    NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:01/22/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want my information to be remove for the website. Every number that I called and followed that step that's give from the company website is not working. This company makes it bery impossible to get my information removed from the website. I need it to be remove.

    Business Response

    Date: 01/23/2025

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 01/23/2025

     
    Complaint: 22843939

    I am rejecting this response because: Here's what's request

    ***********************************************************************************************
    Sincerely,

    ****** *****

    Business Response

    Date: 01/29/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 01/29/2025

     
    Complaint: 22843939

    I am rejecting this response because: 

    Thank you. I will check with the 3-5 business days to make sure my information is no longer on fast background check website.

    Sincerely,

    ****** *****

FastBackgroundCheck.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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