Business Profile
Background Checks
FastBackgroundCheck.comThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 198 total complaints in the last 3 years.
- 89 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:02/10/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company is sharing personal information publicly that could open me or my family up to identification theft and security threats. This includes my exact address with a photo on maps, detailed histories of ************** and a long list of family members. It shares my date of birth. I have opted out and contacted them to remove my record through email. This company is still not removing the record from their website.Business Response
Date: 02/12/2024
Hello,
We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.
Best regards,
FastBackgroundCheck Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Customer Answer
Date: 02/12/2024
Complaint: 21276671
I am rejecting this response because:
I already have submitted my email and url to the company. I still see my first middle and last name along with my date of birth/ age, and where I live when I see your link to the record youve publicly created.
Sincerely,
*********************Business Response
Date: 02/23/2024
Hello,
We have submitted your listing for removal, per your request. And replied to your email as well.
Please allow 3-5 business days for this to **************.
Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
Best regards,
FastBackgroundCheck Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Initial Complaint
Date:02/10/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They put all my personal info out there. they violate my rights. Since they put my info my identity got stolen, someone hacked my bank account and applied credit card on my name. This company FASTBACKGROUNDCHECK ruin my life. Every day I'm dealing this issue.it is affecting my life my stress level sky rocketing. i can not sleep gain weight and sometime i feel like i do not want alive.Business Response
Date: 02/12/2024
Hello,
We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.
Best regards,
FastBackgroundCheck Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Initial Complaint
Date:02/08/2024
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I searched my name, ***************************, and **********************, and their website publicly lists my information for everyone to see on two different accounts. I call the contact number and couldn't speak to anyone and the recording references a link to request that personal information is removed, and I did that twice, and they never sent me the email to complete they process for either public account. Not only are the endangering my safety by publicly posting this information, they are falsely advertising that users can choose to remove their personal information, when they aren't actually allowing us to protect our own privacy and safety.Business Response
Date: 02/12/2024
Hello,
We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.
Best regards,
FastBackgroundCheck Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Customer Answer
Date: 02/14/2024
Complaint: 21268611
I am rejecting this response because:The owner of the site DID NOT take any action, including removing the accounts. They have the information necessary to remove the account with a simple search but instead are asking me to provide the specific links to my account. The link that pulls up two separate accounts clearly providing anyone with my personal information, it took 5 seconds to find online with a search of my name and city, both of which have already been provided to the business. If the business cared about actually resolving this, they would have taken the few seconds to remove my personal information. I will be keeping a copy of this request filed so should any adverse actions or harm come to me or my family due to their unwillingness to remove my personal information, I will be sure that my lawyers find them at least partially responsible for not handling my multiple attempts to have the information removed.
*********************************************************************
Sincerely,
***************************Business Response
Date: 02/26/2024
Hello,
We have submitted your listing for removal, per your request.
Please allow 3-5 business days for this to **************.
Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
Best regards,
FastBackgroundCheck Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Business Response
Date: 02/26/2024
Hello,
We have submitted your listing for removal, per your request.
Please allow 3-5 business days for this to **************.
Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
Best regards,
FastBackgroundCheck Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Customer Answer
Date: 02/27/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***************************Initial Complaint
Date:02/06/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company is displaying all of my personal information without my consent on their website & I want it removed immediately. I am in no way affiliated with Fast background check nor have I ever given my consent to personally or public share my information. This is very unsafe & should be shut down.Business Response
Date: 02/20/2024
Hello,
All of the information on our website is from public record databases. Every person aged 18 and older can have a public record. This information is collected on a County, City, State and federal level and can also come from reporting information during normal every day activities such as grocery store club cards, magazine subscriptions, voter registration, warranty cards, even fishing licenses, and forms you fill out when browsing the internet. There are thousands of ways this information gets reported.
If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.
******************************************
Please follow the online prompts to complete your removal. Thank you.
Thank you,
FastBackgroundCheck.com
NOTE: FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Initial Complaint
Date:02/05/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My personal information is being displayed on this website without my authorization. I have tried several times to remove my information per their websites instructionsopt out / privacy policy, but it does not work. I demand all personal information pertaining to me and my family be removed from that website immediately. Furthermore, I respectfully demand that said information is not sold or shared with other entities.Business Response
Date: 02/16/2024
Hello,
We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.
Best regards,
FastBackgroundCheck Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Customer Answer
Date: 02/20/2024
Heres the *** please delete all my information from your database and do not sell my information.
-****************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
Business Response
Date: 02/29/2024
Hello,
Thank you for the opportunity to resolve your concerns regarding your information appearing on our site.
After reviewing your request, we have found that your records have been removed from our site. What you are referring to are 'Sponsored Results', or advertisements, from our partners. You will need to contact them directly and have them remove your listing from that sponsored ad space.
Best Regards,
FastBackgroundCheck Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Customer Answer
Date: 03/07/2024
Complaint: 21248080
I am rejecting this response because: my personal information is still post on the website. See attached,*********************************************************
Remove all my personal information and do not sell my information to anyone.
Sincerely,
*****************************Business Response
Date: 03/13/2024
Hello,
The link you provided has multiple records on it. Please click 'view details' on your record, and send that link.
Best Regards,
FastBackgroundCheck Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Customer Answer
Date: 03/15/2024
Complaint: 21248080
I am rejecting this response because: Ive provided the all the links in the previous communications. It is your data bases that is using my personal information without my permission. Delete all my personal data from your database from those links and provided proof it was deleted.
Sincerely,
*****************************Business Response
Date: 03/15/2024
Hello,
We need the proper URL that contains only your information so we can assist you with the removal.
Best Regards,
FastBackgroundCheck Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Initial Complaint
Date:02/05/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business has put all my personal information including old telephone numbers current telephone number current address I have had multiple people coming to my home, attempting to sell me things and multiple phone calls as a result of this they are scamming me left and right my safety is in jeopardy because of this I have tried to have my information removed and I just keep going in a loop on there webpage and as Im doing so Im getting all new phone calls this process from scammersBusiness Response
Date: 02/16/2024
Hello,
We have submitted your listing for removal, per your request.
Please allow 3-5 business days for this to **************.
Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
Best regards,
FastBackgroundCheck Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Initial Complaint
Date:02/03/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
All my personal information is on the website fastbackgroundcheck.com and I am concerned about safety and fraud. I've had an issue with fraud before. It also appears in search with my cell phone number easily accessible, as well as information about family members. I did not consent to this and want my information removed immediately. Thank you for handling this matter.Business Response
Date: 02/15/2024
Hello,
All of the information on our website is from public record databases. Every person aged 18 and older can have a public record. This information is collected on a County, City, State and federal level and can also come from reporting information during normal every day activities such as grocery store club cards, magazine subscriptions, voter registration, warranty cards, even fishing licenses, and forms you fill out when browsing the internet. There are thousands of ways this information gets reported.
If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.
******************************************
Please follow the online prompts to complete your removal. Thank you.
Thank you,
FastBackgroundCheck.com
NOTE: FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Initial Complaint
Date:02/02/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This website has all of my personal information that can be accessed to commit fraud or personal harm to myself and/or my family. Please remove all of my personal information.Business Response
Date: 02/15/2024
Hello,
All of the information on our website is from public record databases. Every person aged 18 and older can have a public record. This information is collected on a County, City, State and federal level and can also come from reporting information during normal every day activities such as grocery store club cards, magazine subscriptions, voter registration, warranty cards, even fishing licenses, and forms you fill out when browsing the internet. There are thousands of ways this information gets reported.
If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.
******************************************
Please follow the online prompts to complete your removal. Thank you.
Thank you,
FastBackgroundCheck.com
NOTE: FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Initial Complaint
Date:01/31/2024
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This website is sharing ALL of my sensitive information. This website has my current address, my parents address, my phone number ad email and that is UNACCEPTABLE!!! I have received anonymous threats and websites like this make those threats real! I want this website banned and my information removed IMMEDIATELY. This is a danger to me and everybody whose information is on sites like this.Business Response
Date: 02/13/2024
Hello,
All of the information on our website is from public record databases. Every person aged 18 and older can have a public record. This information is collected on a County, City, State and federal level and can also come from reporting information during normal every day activities such as grocery store club cards, magazine subscriptions, voter registration, warranty cards, even fishing licenses, and forms you fill out when browsing the internet. There are thousands of ways this information gets reported.
If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.
******************************************
Please follow the online prompts to complete your removal. Thank you.
Thank you,
FastBackgroundCheck.com
NOTE: FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Initial Complaint
Date:01/31/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This website is posting all my personal information including all previous addresses etc employment birthday etcBusiness Response
Date: 02/12/2024
Hello,
We are happy to assist you with the removal of your information from our website.
Please go to the link below and carefully follow the instructions. Make sure you complete the steps involving searching for your name, and selecting it for removal.
You will need to click 'Free Public Records' on your search result to see the 'Remove my record' button.
***********************************************;
If you are a ********** resident and are looking to exercise your right to opt out under the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Personal Information on the footer of our home page.
For additional information about the removal of your information, please visit our Privacy Policy found at
******************************************
Thank you,
FastBackgroundCheck.com
NOTE: FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Customer Answer
Date: 02/27/2024
Thank you!
FastBackgroundCheck.com is NOT a BBB Accredited Business.
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