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Business Profile

Background Checks

FastBackgroundCheck.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Background Checks.

Complaints

Customer Complaints Summary

  • 183 total complaints in the last 3 years.
  • 80 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/05/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    calling this business does not work first of all i am a single mother with daughters and i have had stalkers and exes that plan to do me harm. all of my personal information including my neighbors addresses and my current address and phone are all accessible to the public. i rebuke this demon and demand the personal profile to be removed from this website expeditiously or else I will be pressing charges. they have 7 days

    Business Response

    Date: 08/08/2023

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  • Initial Complaint

    Date:07/28/2023

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This website is posting my personal information for public use. This information compiled in this manner presents an identity theft risk, as well as publicizing my private contact information without my consent. I did not give my consent for my information to posted publicly in this way. Which could jeopardize my physical safety as well as those of my family.

    Business Response

    Date: 07/31/2023

    Hello,

    We are happy to assist you with the removal of your information from our website.

    Please go to the link below and carefully follow the instructions. Make sure you complete the steps involving searching for your name, and selecting it for removal.
    You will need to click 'Free Public Records' on your search result to see the 'Remove my record' button.
    ***********************************************;

    If you are a ********** resident and are looking to exercise your right to opt out under the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Personal Information on the footer of our home page.

    For additional information about the removal of your information, please visit our Privacy Policy found at
    ******************************************

    Thank you,
    FastBackgroundCheck.com

    NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 08/01/2023

     
    Complaint: 20391762

    I am rejecting this response because:

    I do not trust this website. The website seems suspicious. The response seems exactly word for word of another complaint I filed against another similar website regarding the removal of my personal information. I do not want to enter any additional info in regards to my personal information to this company as the do not have my permission to use my information in this manner and conduct.  Please remove my information from their site.

    Sincerely,

    ***********************

    Business Response

    Date: 08/09/2023

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to **************.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  • Initial Complaint

    Date:07/09/2023

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Privacy breach - posting my address and my phone number on their site search. I am being harassed.

    Business Response

    Date: 07/10/2023

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  • Initial Complaint

    Date:06/22/2023

    Type:Product Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Highly unethical company running a python script to screen scrape sensitive data for individuals. The company is pulling CURRENT addresses of residents in ***************** and posting aforementioned addresses to their website.This is an egregious missteps of privacy and safety. This exposes sensitive individuals to stalkers. This type of behavior by a company should be illegal.

    Business Response

    Date: 06/26/2023

    Tell uHello,

    We are happy to assist you with the removal of your information from our website.

    Please go to the link below and carefully follow the instructions. Make sure you complete the steps involving searching for your name, and selecting it for removal.
    You will need to click 'Free Public Records' on your search result to see the 'Remove my record' button.
    ***********************************************;

    If you are a ********** resident and are looking to exercise your right to opt out under the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Personal Information on the footer of our home page.

    For additional information about the removal of your information, please visit our Privacy Policy found at
    ******************************************

    Thank you,
    FastBackgroundCheck.com

    NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
    s why here...
  • Initial Complaint

    Date:06/02/2023

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This website has posted my address history, phone number, and birthdate without my consent. I feel that this is an extreme invasion of my privacy and safety and for that reason, I'd like my information removed. I'd also like to report this website as a whole to protect other people's private information as well.

    Business Response

    Date: 06/05/2023

    Hello,

    All the information on our site is from public records.
    We are happy to assist you with the removal of your information from our website.

    Please go to the link below and carefully follow the instructions. Make sure you complete the steps involving searching for your name, and selecting it for removal.
    You will need to click 'Free Public Records' on your search result to see the 'Remove my record' button.
    ***********************************************;

    If you are a ********** resident and are looking to exercise your right to opt out under the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Personal Information on the footer of our home page.

    For additional information about the removal of your information, please visit our Privacy Policy found at
    ******************************************

    Thank you,
    FastBackgroundCheck.com

    NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  • Initial Complaint

    Date:06/02/2023

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have asked and asked Fastbackgroundcheck to remove ALL my information connected to two adresses I've NEVER lived at, from their ****** search result, which is ********************************************************* and ******************************************************************** I was able to remove my information from their website, but they are ignoring me or sending out an AI or bot generated response with the same information over and over, and not attempting to remove the ****** search result for the world to see and it has caused me major problems, I'm 76 yrs old and I cannot handle this it's causing me health issues as well. I'm a very private person and now I'm being lied on, I am not a previous resident at any of these adresses nor have I ever lived in *******!!!! Please help me get this resolved!!

    Customer Answer

    Date: 06/05/2023

    I was trying to cancel, because my information has been removed by Google 

     

    Thank You,

    Jerry 

  • Initial Complaint

    Date:05/27/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fastbackgroundcheck make it easy for anyone stalking you to get sensitive information of yourself and your loved ones. They claim to have an opt out option but theres a limit to how many request to remove. And they collect your email as well. I wonder why . This is MY information , my FAMILIES INFORMATION youre displaying . Dont tell me I have a limit on what I can control and cant control. Terrible nasty and dangerous

    Business Response

    Date: 06/07/2023

    Hello,

    We have a limit on the number of opt-out requests per user to prevent abuse of our website. We request that requests only be submitted for your own record. Your family members may submit their own opt-out requests. If you need further assistance removing your information from our site, please contact our support team at **********************************


    Best Regards,
    FastBackgroundCheck Customer Support

    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  • Initial Complaint

    Date:04/13/2023

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have opted out for them to stop advertising my information all over the internet and they will not stop.

    Business Response

    Date: 04/20/2023

    Hello,

    If your records are removed from FastBackgroundCheck but are still available via a ****** or Bing search you can remove the information cached by the search engine by following the directions on the URLs provided below:

     
    ***************************************************
    ****************************************************

    Best regards,
    FastBackgroundCheck  Customer Support
     

    NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  • Initial Complaint

    Date:03/19/2023

    Type:Sales and Advertising Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive had my identity stolen and I want my information to be removed from this website FastBackgroundCheck.com and business records/files *************************************************************************

    Business Response

    Date: 03/28/2023

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to **************.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 04/05/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *****************************
  • Initial Complaint

    Date:03/17/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The info contained on this site is incorrect. I have no relation to ******* or *************************, no relation to ***********************. ********************* does not currently reside at ************************* And ************************* never did. I was Contacted by law enforcement about 3 years ago regarding ************************* and they threatened to come raid my house. I dont know this person, he is no relation and I dont want my name linked with his.

    Business Response

    Date: 03/27/2023

    Hello,

    FastBackgroundCheck has access to billions of public records, including the most recent and 40-years worth of historical data. This allows us to provide information about most every person or business in *****************. Public records are created from a variety of sources, including census records, phone directories, property records, birth and death records, magazine subscriptions and voter registration cards.

    Although FastBackgroundCheck provides public records, we do not create or modify them in any way. We are only able to display the information provided in each record, so we cannot guarantee their accuracy. New public records are created every day, so FastBackgroundCheck is always able to offer the most up-to-date and accurate information possible; however, this information must be publicly reported by the person.

    The only way to verify the accuracy of the information provided is to contact the official state or county record holder for each record type. For example, the ********** of ***** Records/***** Statistics will carry record of birth, death and marriage, divorce.

    If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.

    ******************************************

    Please follow the online prompts to complete your removal. Thank you.

     
    Best regards,
    FastBackgroundCheck Customer Support
     

    NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 04/12/2023

     
    Complaint: 19613579

    I am rejecting this response because: I am not satisfied as the business has people listed living at my home who have never lived here. I have no affiliation with these people and this is damaging to me. I have been threatened and had law enforcement warn me that they would raid my house. I receive mail for these people and I have no idea who they are. This is unacceptable. Even if I remove myself from their database the information for these other people still will show them as being at my address.

    Sincerely,

    *****************************

    Business Response

    Date: 05/04/2023

    Hello,

    All the information on our site is from public record, including historical records. The people you are referencing are likely previous residents of your address. We are unable to make edits to the public records we receive. If you are concerned about unwanted contact from unknown individuals, or unfounded altercations with your local law enforcement officers, we suggest reaching out to the authorities for assistance.

    Best Regards,
    FastBackgroundCheck Customer Support

    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

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