We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Eye Training

Fancy Drops Beauty LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Eye Training.

Complaints

Customer Complaints Summary

  • 18 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/19/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 1st, 2023 I purchased product from Fancy Drops and since November 14th, 2023 I used it for one year and four months to make my eyes in light blue color. Unfortunately I have zero result. There are absolutely no change in my eye color. I wrote to the customer support multiple times, but I always herd that you have tremendous confidence in your products and strongly recommend not interrupting the use of Fancy Drops during the process. Well... Finally I have come to the conclusion that they use psychological manipulation by giving various discounts and coupons to make me believe and continue to buy the product. Now I feel cheated and very disappointed as well as angry. A lot of time wasted. I don't like being deceived. Therefore, I felt that will be fair to demand a refund of $563.88 spent on a false product. But they never responded to my email. ?onsidering that Fancy Drops Beauty LLC misled people and with false promises, deceitful and manipulatively forced people to continue buying more products, also caused them moral damage, need to file a class action lawsuit against this company and also to send product to a lab and ***************** for analysis to check. MY ORDER DETAILS: 1st ORDER# ***** on November 1st, 2023 - $349.40 (Light Blue Drops 6 Months Supply and ************************ Drops 6 Months Supply); 2nd ORDER# ***** on March 5th, 2024 - $157.18 (Light Blue Drops 3 Months Supply and ************************ Drops 2 Months Supply); 3rd ORDER# ****** on September 20th, 2024 - $57.30 (Light Blue Drops 6 Months Supply and ************************ Drops 6 Months Supply)

  • Initial Complaint

    Date:07/23/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fancy drops advertise that if you took these are changing drops over 120 days that your eyes will change to the color that you chose or your money back. I use these eye drops Faithfully as directed and my eyes did not change not even a shade of any color. I have requested for a full refund back from this company but now they are trying to change what they have advertised to many and that is that they offer a full refund if this product does not work. This product is a rip off and a lie, it does not work.

  • Initial Complaint

    Date:06/08/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 8 month supply of fancy drop eye drops and have been using them daily x2 day for eight months and none of the company's claims have been true. They have been taking people money. Their should be a class action suit for the deceivement.

  • Initial Complaint

    Date:05/09/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'VE GOTTEN THESE DROPS TWICE AND BOTH TIMES THEY'VE EITHER MESSED UP THE ****** DIDN'T RESPOND AT ALL TO THE ***** ASKING FOR HELP OR JUST FLAT OUT CANCELLED THE *****S FOR NO REASON. THE FIRST ONE THAT WAS CANCELLED WAS TAKING SO LONG TO COME THAT I THOUGHT THEY'D STOLEN THE MONEY AND RAN. WHEN I ASKED WHY IT WAS TAKING SO LONG......THEY CANCELLED IT AND THEN SAID I'D HAVE TO ***** ALL OVER AGAIN. WHEN I DID I PUT IT ON AUTO REFILL (DROPS ONLY), AND INSTEAD OF THEM SENDING THE DROPS THEY SENT THE BRIGHTENER, WHICH I DIDN'T ASK FOR.WHEN I *****ED THEM....TO NOT SEND IT BECAUSE I DIDN'T ASK FOR THAT....THEY IGNORED IT AND SENT IT ANYWAY. I ASKED THEM TO CONFIRM THAT THE DROPS WOULD BE SENT ABOUT 6 TIMES BUT, TO NO AVAIL I THEN WENT TO THE **** AND AGAIN....NO ONE BOTHERED TO ANSWER. I'M NOT SURE WHO'S JOB IT IS TO TAKE CARE OF THE CUSTOMERS BUT, IT SEEMS AS IF THEY TAKE THINGS QUITE PERSONAL. THEY THEN SEND AN ***** ONCE AGAIN CANCELING THE ***** THAT I DID NOT REQUEST TO BE CANCELLED. IS THIS A COMPANY OR A PERSONAL THING MY GOD!

Fancy Drops Beauty LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.