Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Ski Resorts

Gold Point Resort by Vacatia

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ski Resorts.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromCatherine U

    Date: 04/17/2025

    1 star
    During our "owner update" at ******** 7, salesperson **** ***** aggressively pushed us to purchase at Gold Point Resorts. He emphasized "tremendous availability" of bonus time, spacious accommodations, and easy rentals to offset costs. As seniors (70 and 67), we trusted these representations and purchased for $26,350. Shortly after purchasing, Gold Point separated from *************** The promised bonus time disappeared completely - it had only been available during COVID when occupancy was artificially limited. When we attempt to book bonus time now, it's either unavailable or prohibitively expensive. The online booking system is gone, replaced by nearly impossible phone calls. Maintenance has deteriorated significantly. Hot tubs are frequently broken or poorly maintained. The property lacks the amenities we were told we could use at ******. Our rental attempts yielded minimal returns - nothing like what was promised. We've spent nearly $20,000 on payments plus $6,400 on maintenance fees that keep raising for a property that doesn't deliver what was promised. Don't fall for the high-pressure sales tactics and misleading claims at Gold Point Resorts.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.