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Average of 33 Customer Reviews
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Review fromCarrie P
Date: 08/15/2023
1 starCarrie P
Date: 08/15/2023
CONSUMER BEWARE ZERO RATING!!! I contacted this company to install a closet ************** a closet.An appointment was scheduled for an estimate however the person scheduled to come out lied & said the office sent him a message late,I called the office and they said he is lying. He never showed!I asked to speak with the owner.*****(owner) called & promised he would make things right & sent another individual to provide an estimate.*** came out & advised he would have an estimate to me.A few days later I called the office to speak with *** to discuss other options for the closet remodel & the office was going to have him call me.NEVER got a call.A week later I get an estimate with charges but no drawings of the new closet & the install of the closet door in the first bedroom was not on the estimate.Called the company to let them know & was asked to send photos of what I was looking for & they would send them to ***.In between I had received numerous calls asking if I was ready to schedule the work.I hadn't heard from *******Called *** last week to see if he received the *********** stated he never received my email.I contacted the office & spoke with a female (******?) who stated they sent my email to ***,he just didn't look at his email.Lots of fingerpointing, blame shifting,no ******************************** asked to speak with ***********I received no call from ***** & checked my email today & noticed an email from ***** (he took the coward way out) with the following:I understand we are still having issues getting you scheduled up and priced out correctly. I am so sorry my staff has been unable to work this out for you and sincerely apologize for the inconvenience. I do not want to inconvenience you any further or delay your project and I am afraid getting me involved will complicate your project even more. At this point I believe it would be best for you to contact another organization to do this work for you. I am sorry we were unable to satisfy your needs.
Handyman Hub
Date: 08/17/2023
At Handyman Hub we try to respect our customers time by providing a specific appointment time as opposed to a 24-hour window as many companies do. Once in awhile we may run a bit late for numerous reasons, but we hit out appointment times full 85% - 90% of the time and we find that our customers appreciate having a specific appointment time. Most of our customers are understanding if we are running a few minutes late, not this lady.
In the case of ************************* she was not at all understanding. Our craftsman called her just 10 minutes past the designated appointment time and said he was on his way but running late and would be at her home 20 past the designated time. She unloaded on him in a very hostile and disrespectful manner and so he hung up on her. She called our office at ************************************************************************* an abusive and hostile tone, she, ************************* told our office manager; I AM AN IMPORTANT PERSON and she demanded to speak to the owner of the company.
We believe all our customers are important people, so we apologized and rescheduled her, despite her nasty behavior, with another craftsman hoping to satisfy someone who seemed quite unreasonable. Her complaints about us not being responsive are not true. Our call logs show that we attempted to contact her 3 times before we could get ahold of her just to reschedule her. Our craftsman gave her a bid that she wanted to modify a couple times. Our craftsman also had trouble connecting with her, so she decided we were not responsive enough to her.
Consumers have every right to not work with a company they are not satisfied with, and companies have every right to decline to work for specific consumers as well. Knowing we would never satisfy this lady and rather than continue to disappoint ************************* we suggested she should contact another company to do the work for her.Review fromDana D
Date: 08/14/2023
5 starsDana D
Date: 08/14/2023
Impressed with how organized, professional and easy the process was, these guys do their homework and send out legitimate, friendly, competent people. Already planning my next project and will use Handyman Hub again.Handyman Hub
Date: 08/17/2023
Thank you so much for you kind review ****, we appreciate it very much.
All the best.
Review fromCraig U
Date: 07/28/2023
5 starsCraig U
Date: 07/28/2023
Responsive, estimate provided promptly, easy to schedule, courteous service and aligned with estimate. Will use them again!Handyman Hub
Date: 07/29/2023
Thank you so much for your nice review *****, we really appreciate it.
All the best to you.
Review fromsharon a
Date: 06/29/2023
5 starssharon a
Date: 06/29/2023
Our two projects were done just as we had asked. The rate was a good rate. We'll call back when we need more help!Handyman Hub
Date: 07/29/2023
Thank you ******! We appreciate you.
All the best.
Review fromJill J
Date: 06/01/2023
5 starsJill J
Date: 06/01/2023
My husband and I are extremely pleased with the work **** did on our deck. He replaced the steps on one end and completely removed the steps on the other end. He then installed new railing so the two pre-existing railings would be connected. Once that was done, he returned to stain the whole deck. It looks wonderful and it's useable again. I highly recommend **** as he was very professional, friendly, and courteous. He kept us informed of any changes to the schedule and ************** up when he was done for the day.Handyman Hub
Date: 06/02/2023
****, thank you so much for your kind review. Alex is one of our outstanding craftsmen with many years experience and he loves what he does.
Thank you again.
Review fromJanice B
Date: 06/01/2023
5 starsJanice B
Date: 06/01/2023
I had been needing something done for several months and could not find someone.So pleased to find Handyman Hub and ended up with three things taken care of.**** was prepared, prompt and pleasant and I will ask for him again when a handyman task presents itself.Handyman Hub
Date: 06/02/2023
Thank you ******, we appreciate you reviewing our work. John is one of our best and stands ready to assist on your next projects.
All the best to you.
Review fromJANE R
Date: 05/15/2023
5 starsJANE R
Date: 05/15/2023
I recently contacted Handyman Hub to remove a wallpaper border in my guest room & paint the room. My late *********** hung the border over 20 year ago. Because I was afraid the border would not stay, I applied wallpaper paste to that border. My ************ attempted removing the border. I did the little ********** removed one wall. A back breaking job for an old lady & a younger woman with a bad back. ***************************** was the craftsman who came to my rescue. Part of our problem -- one wall has a ****** bed (a wall bed) with shelves on each side. To be able to reach the border was almost impossible for **. ****** had the border removed in less than three hours. I thought painting would be the easier job. I was wrong. I had a ******** theme bedroom. Cactus floor lamp & a paint color that was to be terracotta. At the time, I couldn't find the paint color I wanted so settled on a dark, dirty looking pink. One coat of paint made the room a lovely light pink. But I wanted a neutral, linen color. ****** worked both ***************** to complete my guest room. The wallpaper border is no longer. The walls are a lovely color. ********************* my blinds, put the bifold closet doors back up & put the electrical plates back on. He vacuumed & left no mess at all. I am very pleased with my room. I enjoyed ******* He was professional, did a great job & was easy to work with. I will be calling Handyman Hub for more projects & requesting ******.Handyman Hub
Date: 05/16/2023
Thank you so much for your wonderful review ****. We are glad ****** was able to help you get the look you wanted.
We look forward to working with you on your next project.
All the best to you.
Review fromAllen K
Date: 05/10/2023
5 starsAllen K
Date: 05/10/2023
Replaced and relocated a porch light that required quality carpentry and some outside the box thinking. ****'s work was first rate. Very pleased!Handyman Hub
Date: 05/15/2023
Thank you for your kind review ***********
All the best.
Review fromDebra J
Date: 05/09/2023
5 starsDebra J
Date: 05/09/2023
Had a great experience. They were reasonably priced. ***** was awesome and very skilled. Will definitely use them in the future.Handyman Hub
Date: 05/15/2023
You're the best ****!
Thanks for helping us out with your nice review.
All the best to you.
Review fromAnne P
Date: 05/03/2023
5 starsAnne P
Date: 05/03/2023
Thanks for fixing our fence. Everything went very smoothly with estimate work and cleanup.Handyman Hub
Date: 05/04/2023
Thank you ****, you're awesome for taking the time to review our work.
Until next time.
All the best to you.
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