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Business Profile

Security Systems

Webroot Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Systems.

Reviews

This profile includes reviews for Webroot Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Webroot Inc. has 2 locations, listed below.

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    • Webroot Inc.

      385 Interlocken Cres Ste 800 Broomfield, CO 80021-3559

    • Webroot Inc.

      2440 Sand Hill Rd. Ste 302 Menlo Park, CA 94025

    Customer Review Ratings

    1

    Average of 12 Customer Reviews

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    Review Details

    • Silvia G

      Date: 02/28/2023

      I have had service with them for 3 years now. I have always been on time to renew with them but this time I had a lot of distractions and money issues and all of the sudden right when my subscription was going to expire my computer starts to act up. Mind you it hadn't yet expired and the issues started and just got worse.

    • Regina R

      Date: 02/02/2023

      I was a client of Webroot and made a phone call on 2/9/2022 to renew my service for the year when I was greeted by a rep name *********************** (Probably not real name). I was informed by ****** that he could provide me with a lifetime service of cleanup and security for the amount of $499 lifetime! I thought Webroot had been great why not. I contacted ****** every month on the 8th to have my computer checked for viruses. It was to my surprise that about 6 months ago ****** started telling me that my drives were failing and that was the reason for my computer slowing. ******* solution was to try and sell me yet another lifetime program for guess what amount? YES! $499. I decided to have my computer checked out locally and to my somewhat not surprise I found out that nothing was wrong with my drives however, I had a virus on my computer (go figure). Now, I had already informed ****** that I would consider the amount for the offer which was a mistake apparently because he called me consistently asking me for the money. He went as far as to call me from 3! different numbers. I had to cancel my credit card and have another sent to me since I'm not sure who the actual ******* of : *********** on ********************** is or who it belongs to. The money went to a ***** Fargo account. I feel sick about this and am willing to take responsibility for my uninformed part. I do feel however that this ******* and the people that *** or *** not work for them should be held accountable for their actions. I am disabled and live on a very fixed income so this was very devastating to my financial needs. I pray that this complaint does not fall on deaf ears.

    Webroot Inc. is NOT a BBB Accredited Business.

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