Reviews

Review Details

• Review fromJeremiah S

  Date: 01/10/2024

  1 star
  Took my car to them back in January 2023, yes last year, from being rear ended in 2022.It's been over a year now, and at first after 3 months they told me two weeks. Month later another two weeks, month later another two weeks, month later another two weeks, month later another week they said. A month goes around and then they told me 1 more month. Then come to find out it's been done since November, but waiting for the insurance company to pay out.I reached out to the insurance adjuster, and told me, Ciscos all in one auto didn't follow protocol for repairing a vehicle getting paid by insurance. And now it seems ciscos doesn't even car for their money and would like me to pay the rest of 2,500$ that was supposed to be paid 100% by the insurance company.They said they can't get a response back from the Insurance adjuster, I emailed them, and got a response back within two days why they where not paying out money, until they receive certain documents from ciscos all in one auto.And the insurance adjuster dose t have time to chase ciscos all in one auto for the information, needed to send out the last part of the insurance money for my vehicle. A month has gone by now, and I just called ciscos all in one auto yesterday. They told me they havnt received any email from the adjuster. They wanted to check with that they had the right email address for the insurance adjuster And yes they have the correct email address I used.Ontop of that, I don't remember dropping my car off with two full cracks going across the windsheild. But after a year, and then checked in on it. They are saying those cracks across a almost new windsheild where already their, when dropped off.

• Review fromKeith L

  Date: 09/23/2023

  1 star
  Where to begin. It ended with Cisco calling the police. He was angry that his employee had spent so much time trying to find parts. When I arrived to check on my car, he got angry and was a nasty mean person.There is a special place in h*** for Cisco.I paid $100 to get a written estimate. The 1 they sent me they will not honor. They made an appointment for me to drop off the car. When I checked on it they said they did not schedule a drop off date/time for me, and they were angry at me. I have the appointment card, in employee ***'s handwriting specifically telling me when to bring it in.I get an appointment, documented by ***'s handwritten card. Then an angry guy, I'm assuming, Cisco, was telling me I was never told to bring it in. I disagreed and he called the police. I never entered the building yesterday. My adult son did. He was trying to get my key and a $600 deposit for parts back.Cisco comes out looking for trouble. He had to come outside to give me a hard time because I was not in the building. My son was inside and coming out, followed by Cisco yelling and called the police. He did a lot of yelling and threatening. Then he call the police. I was trying to do what they told me. Until yesterday *** was searching for parts and stringing us along for about 5 weeks. Had I known Ciscos was dishonest I would have replace the car. Because of them saying they could fix it, 100%, I waited to hear from them. For about 5 weeks I was told even without parts they could weld the broken headlight mount. Then yesterday Cisco says they have spent too much time. He sent a kind of nasty email to someone (me) who was working with them and I thought everything was fine. Then yesterday Cisco just got ****** off, and not at the employee using time for parts searches. He got ****** at **** have emails and handwritten appointments. I have credit card charges. This is all backing up my story. Cisco has his word, which, apparently, is worthless.I cut lot out.