Fire and Water Damage Restoration
BluSky Restoration Contractors, LLCHeadquarters
Reviews
This profile includes reviews for BluSky Restoration Contractors, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 115 Customer Reviews
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Review fromSteve H
Date: 08/18/2023
1 starThis company is a predatorial company that preys on people that are going through a tragedy. They cut corners to make a profit. And they promise good workmanship and deliver sub-standard results. Do yourself a Huge favor and DO NOT USE BluSky Restoration as they will promise to help. But in reality all they care about is that insurance claim you receive for the project. Terrible company!Review fromMarc F
Date: 07/20/2023
1 starAfter Blusky serviced our property they left trash cans full of water we had to take care of. Also they moved a fridge and left it unplugged for 5 day while we were out of town. The owner or *************** is the most unprofessional person I have ever seen in a long time. Not sure how they are A+ rated. They also charge way more than any other mitigation company around by a lot. I am very surprised this is how they treat one of there own neighbors. As one of them came recommended from my neighbor and he lives right behind me.Review fromHuong N.
Date: 07/10/2023
1 starThis place does keep record of work they did supplies they used. They never gave me any receipt to show my insurance company. I spent over 10k at this place of business. Called multiple times. Got told I speak to loud(I am hard of hearing) then got told becuase I'm a veteran doesn't make me right for speaking loud(still hard of hearing) got tired and just went in the **** place. Tried to get my receipts. Then got confronted by the *** which assured me he was gonna call me back Friday and he never did. Ignored my calls. How is this legal and he can keep a business. I felt like I was a victim of skin color treatment. Completely avoidable. I need help obtaining receipts I won't stop until I get what's mine.Review fromGilbert S
Date: 04/29/2023
1 starOur home burned in April of 2022. Blusky was hired the following month in May. After months of no work being performed, the roof and 3 walls were removed. Again, a few months went by with no work being performed. In Ocotober of 22 we terminated them. We paid $105,000 for the initial down payment. After termination we were charged $50,000 for the little work performed. When I spoke with them, more excuses and then I was spoken down to. Our home was started last weekend, April 22nd. ThIs morning, 4/29, when the work crew showed up for work, the electrical hookup was illegally removed. I texted Blusky to ask about this. The return text said they had no idea but, it was Karma! After over a year, *** terminated for 7 months, we are still dealing with the unprofessionalism and rudeness of this company. I never thought our nightmare could get any worse, this company has put us through absolute misery.Review fromNick P.
Date: 11/01/2022
1 starNick P.
Date: 11/01/2022
This organization was assigned to my home due to a homeowners insurance claim. Every project they were assigned to in my home was not done professionally and had to be fixed multiple times. From painting the home, to replacing tile in the master bathroom, and lastly the hardwood floors they had to "refinish and or sand" 3 times. This organization did a horrible job and continued to send the same contractors back to "fix" their work. I requested new contractors to complete the issues and was denied. They are leaving a 2 ft wide by 1 ft long divot in my floor and stated this was pre existing after their 3rd refinish. This was never brought to the homeowners attention on their first or second attempt to fix the hardwood floors. This was also not brought to our attention when they spent an entire day taking photos and "observing" the project site before work began. Insurance companies should not be recommending their services to home owners. They consistently mess the job up and take zero accountability. This organization was formerly known as JC Restoration.
BluSky Restoration Contractors, LLC
Date: 11/03/2022
******************, Thank you for voicing your concerns. We understand your frustration, as our teams know this flooring project was a little complicated. However, we completed the work we were contracted to perform, and when there was an issue with the outcome of the maple floor stain, we recommended returning it to its original finish (by sanding as you mention), as maple flooring does not hold stain very well, without a conditioner applied first (which you chose to forego). Regarding the divot you mention, or rather, the uneven base flooring, as well as the flooring in general, our team along with your insurance provider brought in an independent inspector, citing ****************************************) standards in his inspection. As per below, the inspection found the finish of the floor normal and consistent with wood flooring, and the subfloor variants consistent with a preexisting site-related issue. We have been in business a long time in the ******* area, and pride ourselves on having experienced, talented, and certified team members. We always do our best to restore properties to pre-loss condition or better and do whatever we can within our means to make things right. Inspector report excerpt:Conclusion-The concerns are the flooring is uneven after professional sand and finishing and the flooring looks different. Visual inspection found normal variations in shade consistent with the species and other areas of the flooring.The area of concern pointed out by the homeowner in the 3/4"X2-1/4 Solid Maple strip flooring was observed to be a high spot. Level/Flatness testing found the flooring to be out of flat to 3/8 in 6 with high spots. The flooring slants away from the perimeter of the area of concern. Testing finding areas of 3/8 variance is an indication that the issue was present before the sanding of the floor. Had the finisher removed 3/8 off the surface of the boards this would take about 1/2 of the thickness of the board and there would be visual signs to confirm the material was removed. These signs could include the appearance of the tongue, groove or fasteners. This is consistent with a preexisting site related issue.Cause-This is a Site related issue.
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