Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Modular Buildings

Armstrong Steel Corp

Headquarters

Reviews

Customer Review Ratings

4.38/5 stars

Average of 67 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBenito C

    Date: 09/12/2022

    1 star

    Benito C

    Date: 09/12/2022

    Made a purchase and signed an agreement on 04/20/2021. Was given a down payment quote and a purchase price, agreement was signed and down payment sent. Over the last few years, I have been given excuses as to why I have not received the building... fast forward to 08/09/2021, an email was sent to the company asking when I would receive the blue prints so that I could hire the concrete workers to get that ready for the building, I did not receive the blueprints and instructions until between March-April 2022, FINALLY received the blue prints, signed the document to have the building delivered with instructions for the delivery to the property. On 05/12/2022, I get an email from the company saying that they can't deliver the building unless I pay an additional $26000 on top of the already agreed price from 04/20/2021., (they stated that due to increase in steel and wood prices increasing, this is the reason the building has not been delivered as they are wanting more money). I was given the option of either paying the extra $26000 and then they would deliver it or... cancel the contract with no legal issues but would lose the $7650 deposit or place the order on hold until the economy became normal again and they can then put the building into production. This is a building that should have already been ready to deliver. As of 9/11/2022, I still do not have the building. This was a building ordered 1 year 5 months ago. What I was given was an email stating "I have attached your Verification of Purchase, and a link to the Terms and Conditions of your contract that you agreed to,"... I never thought that I would be here over a years later with no building. I am not in a position to pay the extra, lose the deposit so the only option is to wait again, but for how long now. I just want the building I ordered as per the price of the original agreement from 04/20/2021

    Armstrong Steel Corp

    Date: 09/19/2022

    ******, thank you for your feedback. We are sorry to hear your experience was not as expected and sincerely apologize for these unexpected circumstances. There are many moving parts when it comes to shipping and delivering quality steel buildings, which unfortunately can lead to delays and price increases driven by economic factors outside our control. Our team has been working tirelessly to mitigate the impact that our customers feel as a result of a volatile market and are constantly looking for new and unique ways to solve this problem moving forward. We would welcome the opportunity to learn more about your experience and help if we possibly can. Please feel free to email us at ***************************************** or call us at ************** during our normal business hours.Best,The Armstrong Steel Team
  • Review fromBrandon S

    Date: 09/06/2022

    5 stars
    ********** Was fantastic! His knowledge on steel buildings was far beyond any other rep I talked with. The only thing better that his knowledge on his product was how prompt he was. We are going to order our 100x200x18 From Armstrong. **************** and quality are hard to find and I got both with **********!!!!!
  • Review fromChris S

    Date: 08/26/2022

    5 stars
    *********************** has educated me so I can utilize his professional, technical language regarding what lending institutions -- -- and others, like a ************* of a local government -- -- look for, in their choosing to APPROVE a home or other building being built on a property -- ( -- and/ or to approve a loan to help finance the process.) He put me completely at ease from the first minute we began communicating over the phone; he's been a great pleasure to work with in completing each step of the process. I've told everyone I know about him, to let them know he's a great person at Armstrong Steel to work with if or when they want to purchase a building from Armstrong. For example, I learned from ***** about International Building Codes ("IBC standards") being EXCEEDED -- --even BETTER than IBC standards -- -- by Armstrong. I learned about language technical terms to utilize in how to pitch my proposal to organizations in order to get the jobs done and goals achieved. It has been a JOY to work with him through the slightly arduous process. He also works to help save you money.
  • Review fromMike N

    Date: 08/13/2022

    5 stars
    ************************* was terrific with his explanations and professional manners. His attitude was friendly and thorough detailing what Armstrong had to offer. Great job!
  • Review fromChris S

    Date: 08/11/2022

    5 stars
    Working with Brandon ***** has been a blast. He really knows his buildings and the buyers perspective. Thanks again!
  • Review fromMaria G

    Date: 07/28/2022

    5 stars
    I live in Northern ********** aka "fire country". ***************************** was very patient, and helpful and professional; gave me ideas and assured me Armstrong Steel Buildings are coming to our area. I will consider my next building an Armstrong Steel Bldg.***************************
  • Review fromJon D

    Date: 07/26/2022

    5 stars
    ***** is really really really awesome and needs a raise!!!! I enjoyed working with *****!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.