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Business Profile

Passports and Visas

PassportsAndVisas.com

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Passports and Visas.

Reviews

This profile includes reviews for PassportsAndVisas.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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PassportsAndVisas.com has 2 locations, listed below.

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    Customer Review Ratings

    1.05/5 stars

    Average of 22 Customer Reviews

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    Review Details

    • Review fromTiffany O

      Date: 12/20/2022

      1 star
      by far the worst company I have ever debt with in my life. I went on here to get my son his passport. Ended up having a emergency that day moments after starting the process. I had to cancel because we could not follow through, I was told they could cancel right away. That was on Aug 9th 2022 and here it is Dec 20th 2022 and I still have not been refunded. I have been emailing and calling weekly something daily and no one will reply they keep saying there is only one person that handles the refunds and its ******, I have probably left 30 voicemails and he has NEVER called back. This place is a SCAM DO NOT USE THEM!!! Its cheaper and faster to go to your local post office and do it your self.
    • Review fromDINA O

      Date: 12/02/2022

      1 star
      Absolutely horrible and stressful experience. I submitted a $400 payment for expedited passport service and was told I would have my passport 10 days after paperwork was received by the *********** I received confirmation the ********** received my paperwork on 11/3/22, and still do not have my passport. Although the acct manager assigned has been polite, there has been no progress on resolving the situation and they have been unwilling to refund my fees. I recently disputed the charges with my bank and am now working with my local congressman, as the trip is 14 days out. I absolutely would not recommend this company!

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