Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Engine Equipment

ECU Connection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Engine Equipment.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTy P

    Date: 06/07/2025

    1 star
    Before you buy their products, they lie to you about the time line of delivery. I even paid more for expedited shipping. When I asked, I was told it would take 1 day to deliver. I placed my order on 5/29/2025. It's now 6/7/2025 and still no package. Tomorrow is Sunday so it's definitely not coming this week either. When I questioned them about when my delivery was going to arrive, they threatened to just cancel my order. Not to cool.
  • Review fromRoberto C

    Date: 11/07/2024

    1 star
    I bought and paid for an ECU for a 1997 F350 to be delivered in ************ and because the **** address was wrong it was delivered on October 28 at 10:03 am according to the tracking number. I have done everything possible via phone and text and have not received a response from either The ECU Connection or ***** First I wanted the item returned to me but since I have been waiting for over a month and no one has responded, I want my money back. I have not seen any seriousness in these sellers.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.