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Business Profile

Mobile Auto Repair

Mobile Crew Chief

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Auto Repair.

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromKrystal C

    Date: 05/08/2025

    1 star
    I wish I didn't have to leave a star to review. I took my car to *** in August or September of 2023. All I needed was a new engine. He never gave me updates unless I messaged or called him first. Sometimes, he wouldn't even respond unless I reached out more than once at a time. After a whole year, I decided to have it towed out of there. I didn't get my car back until November of 2024. The only thing he did was take my engine out. I ended up just selling my car for parts, and taking a loss. He said he would give me a refund of $3,500, but it is currently May of *******************************************
  • Review fromJune S

    Date: 06/27/2023

    1 star
    I am only giving one star because he was able to get my *** in to his shop in a timely manner. He managed to keep my *** ***** for from November 2022 (where I paid hi over $1700 for repairs) until MAY 9, 2023! His response time was absolutely horrible and I never got any updates unless I called, Emailed, or texted him directly, and even then it was absolutely nonexistent. He had excuse after excuse for why he could not fix my COMPANY vehicle. I finally got a real mechanic to tow it (after THREE attempts) from ***'s shop to a new one where he came back after a FEW DAYS that he was unable to fix it and I needed to take it to an actual **** specialist. It's now sitting at the **** dealership where they tell me only after a few days, that the part that was installed by someone (***, since he's the only person to ever work on this vehicle) damaged a part of the *** that is no longer covered by my warranty and now its going to cost me almost another $1,000 to even get some repairs started again! I have a company and I get it. All I ever wanted was help and responses to my inquiries and to have to pay ********** *** payments and all these things only to have this guy RUIN my *** and hold onto it for MONTHS with ZERO progress is absolutely outrageous.
  • Review fromJudy C

    Date: 07/21/2022

    5 stars
    If anyone is in need of a mobile auto mechanic, try Mobile Crew Chief .The battery dash light went on while I was driving. I came home and called Mobile Crew Chief. *** arrived at my house 15 minutes later, and after another 15 minutes, he diagnosed the problem as a faulty alternator. I'd had a new one installed in December. He told me it would still be under warranty with the shop that put it in. *** was professional, knowledgeable and honest. I highly recommend them.

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