Reviews
This profile includes reviews for 1 Clear Choice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 4 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRichard F
Date: 07/01/2025
5 starsI had One Clear Choice technician **** *. come to my home on 6/25/2025 to fix my garage door as it was not working. **** explained everything to me as to what I needed and his recommendations. I agreed with **** since my garage door was very old as well as most of my parts for the garage door. Within two hours **** finished the job. I now have just about a new garage door with all new parts. springs, cables, and garage door opener. I will ask for **** G again when the proper maintenance should be done on the garage door. **** G is a great asset for this company.******* *.Review fromJuanita O
Date: 02/01/2025
1 starJuanita O
Date: 02/01/2025
This is a customer complaint against this business. The job was done on Novd.ber 1, 2024. for the amount of $937.90. Im 85 years old homeowner. This job was not done correctly. Parts added that were not needed. I have solid proof. I need to be given back this money. I knowI I was taken advantage of because of my age. The owner is **** Spremlgle from ********, ******** I have all documetation, I have tried to resolve this matter with Clear Choice. Im reaching out to your business for help in this matter. Thank you
1 Clear Choice
Date: 02/07/2025
Mrs ******,
This is *** *****, Managing Partner at One Clear Choice Garage Doors. I am sorry that you feel that we have not serviced you with best intentions. I have reviewed the documentation and would have recommended all the work that was chosen to get installed the day of your service in November. I have also looked for any corresponded via, text, email, phone calls or USP mail for an issue of your service. Every interaction between us seemed happy and satisfied. I am sorry if we missed any frustrations that you may have felt. Please know I am here to hear for you if you would like to discuss our service and your experience. If you would like to reach me directly please email me at ************** or call the office ************.
Review fromLaketch S
Date: 10/14/2023
1 starLaketch S
Date: 10/14/2023
It has been over 25 days since the company installed my garage doors. From day one I have been asking them to fix the bottom that is showing light through. They are blaming their defective workmanship on the concrete being not level. My 27 year old garage door did not have a gaping hole at the bottom! Now, manager *************************, wants me to pay extra to fix the issue. He said i need an upgrade not a fixing. Dont be fooled by their enticing website and write-up. Stay away from this company!! Bad customer service! The companys install warranty means nothing, as they dont abide by it.1 Clear Choice
Date: 10/16/2023
We have Before And After Pictures Showing Gaps Before We Came Out. Additionally, We Have Pictures That The Customer Provided Showing a Level That Is ***** degrees out of level. This is creating a gap. The Garage door Comes With 3 Bottom Rubber. 5 Bottom Rubber Is An Upgrade That Cost Us More Money and Takes The Technician More Time To Install. We Have Offered A Cost Only Solution.
Hope This Helps
*****Review fromTracy Z
Date: 06/07/2023
1 starTracy Z
Date: 06/07/2023
Garage door fell off the track and lost a wheel after their repairs in January. Quoted different charges for emergency services last Sunday. The tech that did came out said the spring is not the correct type and they would be out to replace it. Now we have been sent an email from another tech stating the tech that was sent out gave ** inaccurate information about needing to replace our spring. But that he fixed the problem and now we need a new opener. This company seems to be very confused and employees do not seem to be on the same page. I have lost any confidence that my garage door will work correctly if I continue forward with them. Seriously irritating since we already had them work on it a mere 4 months ago. Warranty does not seem to mean very much as they just pick something they didnt talk you into replacing last time as another piece that failed.1 Clear Choice
Date: 06/15/2023
That is completely inaccurate. Please respond to me directly at **************** or respond to my previous email. So that I can address your concern.
Owner *************************
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.