Reviews
This profile includes reviews for Agency of Credit Control Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 10 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDanna D
Date: 09/12/2024
5 starsDanna D
Date: 09/12/2024
*******, the CEO, is a pleasure to work with. He has been attentive and helpful every step of the way, while working with me on my businesses overdue accounts. He's even sent virtual gift cards for customer appreciation. Would highly recommend Agency of Credit Control!
Agency of Credit Control Inc
Date: 09/13/2024
Thank you! It's always nice to get a great review from an actual customer. Many of the reviews we receive are from consumers who are understandably anxious about being in collections and might not be objective regarding the reviews they submit. We appreciate your business and your kind words.Review fromdennis c
Date: 02/01/2024
5 starsdennis c
Date: 02/01/2024
Excellent service and communication. Highly recommended for any collection assistance.Agency of Credit Control Inc
Date: 02/03/2024
Thank you! It's always nice to get a great review from an actual customer. Many of the review we receive are from consumers who are understandably anxious about being in collections and might not be objective regarding the reviews they submit. We appreciate your business and your kind words. Thank you!
We take great pride in servicing our clients and receiving positive reviews for our service. Many of the customer reviews found here are not reviews from customers, but rather complaints from consumers who are upset they found themselves placed in collections. While consumer feedback can be useful, positive customer reviews from actual clients are far more meaningful and relevant. For this reason, the Better Business Bureau has named our firm as a ***** AWARD finalist. The ***** AWARD is the BBBs highest award honoring businesses with the highest ethical standards. As ***** AWARD finalist, we strive to provide the utmost in customer service to anyone who wishes to work with us.Review fromJennifer S
Date: 10/19/2023
5 starsVery friendly and responsive. They work well with us and our patients.Review fromFubo N
Date: 05/02/2023
1 starFubo N
Date: 05/02/2023
Being harassed by ACC Financial, have called multiple times to instruct them to stop calling my number as it was harassment.Agency of Credit Control Inc
Date: 05/03/2023
As a matter of policy Agency of Credit Control, **** (ACC)does not comment on specific details regarding consumer accounts. Generally speaking, complaints found here are not always factually accurate and are posted by individuals who are not actual customers of this business. All collection efforts are conducted with strict compliance of all local, State and Federal statutes.
Federal law requires communications to cease upon request and ACC honors all requests upon receipt. This consumer has submitted an annonymous complaint, so it is impossible to help the consumer without information allowing ACC to locate any account should one exist.Any litigation, judgement, post judgement remedy, all forms of execution are required to be authorized and issued by the proper jurisdictional judicial system in accordance with the rules of simplified civil procedure. Due process is required to be hand delivered by process servers as a matter of law. Before any account is litigated, numerous attempts to contact consumers are made to resolve accounts voluntarily. It is only when these efforts fail or attempts to contact are ignored that Simplified Civil Procedure is necessary to resolve unpaid accounts. Complaints found here are typically a result of a lack of cooperation or refusal to communicate.
Accounts reported to the various credit bureaus are done so in compliance with the **** and any disputed account is investigated and verified in compliance with the same. Disputed accounts are reported as disputed as well. Furthermore, ACC is contractually obligated to accurately report to the various credit bureaus and cannot arbitrarily remove items that are properly and accurately reported despite consumersrequests or beliefs.Given these facts, ACC denies the claims made by the consumer as they are simply inaccurate. ACC has acted compliantly and professionally in all capacities and will continue to help the consumer any way it can.
The Better Business Bureau has named our firm as a ***** AWARD finalist. The ***** AWARD is the BBBs highest award honoring businesses with the highest ethical standards. As ***** AWARD finalist, we strive to provide the utmost in customer service to anyone who wishes to work with us.
Review fromDanielle B
Date: 05/02/2023
5 starsAgency of Credit Control has been great to work with and is always ready and available when needed! Great customer service!Review fromRebecca K
Date: 03/06/2023
5 starsRebecca K
Date: 03/06/2023
Agency of Credit Control has excellent customer service and has been a great company to work with.Agency of Credit Control Inc
Date: 03/07/2023
Hey *******, thank you for the great review! We work very hard to meet our clients needs and expectations and it's great to hear about it when we do!Review fromJanell C
Date: 12/30/2022
5 starsJanell C
Date: 12/30/2022
ACC has been great!! The customer service has been exceptional! Highly recommend.Agency of Credit Control Inc
Date: 01/05/2023
Thanks, ******! It always great to get such positive feedback from our valued clients! We really appreciate the endorsement and continued realtionship!Review fromDiana P
Date: 11/30/2022
5 starsDiana P
Date: 11/30/2022
The people I work with here are always friendly and professional. I really appreciate all their hard work.Agency of Credit Control Inc
Date: 12/01/2022
Thanks for the great review, *****. It is great to hear we are exceeding your expectations both in terms of performance and customer service. We really appreciate great clients like you!Review fromMARLINDA H
Date: 11/29/2022
5 starsMARLINDA H
Date: 11/29/2022
Agency of Credit Control has been such a great business to work with. We are thankful they took over our collections. Would recommend in a heartbeat.Agency of Credit Control Inc
Date: 11/30/2022
Thank you for the kind words, *******! It's always great to receive such positive feedback. We are very pleased that you have found us to be reliable, professional and effective.Review fromMiriam R
Date: 11/28/2022
5 starsMiriam R
Date: 11/28/2022
We have been using Agency of Credit Control for YEARS now and they are a ************* to work with. Submitting new inquiries and getting questions answered is easy. We highly recommend.Agency of Credit Control Inc
Date: 01/05/2023
******, thank you for the kind words. We are pleased that your experience has been so positve. We truly appreciate the terrific feedback and the terrific business relationship with your group!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.