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Business Profile

Disability

National Disability Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Disability.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/30/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    First, I am not in the age band to claim for disability. Second, I opt out of being called via the do not call list by pressing option 2. Third, I have been added to the do not call list hundreds of times. Forth, when you actually try to talk to a person without being angry or hostile they quickly hang up the phone on you and forget trying to call back on the number you have been called on by the company. At this point the company should have a class action lawsuit against them for harassment!

  • Initial Complaint

    Date:06/30/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I receive 5 to 6 calls daily. 8am through 9 pm, 7 days aweek. I have said to remove my name and number atheist 10 times. I have blocked each call only to receive same recorded calls on a new number. On one occasion I was called 6x within one hour and blocked each number after hanging up only to have a different number call within minutes from this company. Why are they not stopped from harassing people in this way. I swear I became so frustrated this particular day I came close to throwing my phone.

  • Initial Complaint

    Date:06/21/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They call numerous times a day. Every day. Each time is from a different phone number, so blocking does not stop the harassment. There is no person calling. It is a computer generated voice pretending to be a live person. I need the harassment to stop. They have called before 7am and after 10pm.

  • Initial Complaint

    Date:06/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The National Disability Group calls me several times a day. I have repeatedly tried to get off their list as I am not disabled or would qualify in any way for disability. I have tried pushing "1" as per their recorded message to be removed from the list - it just hangs up on you. I have tried staying on until i got a person, they just hang up. I have tried completing their survey, at which point I validated that I do not qualify for disability. and they hang up. Still the calls just roll in from all different phone numbers. My phone is becoming useless from these people.

  • Initial Complaint

    Date:06/19/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company calls everyday multiple times a day and I have asked and pushed number 2 to be placed on the do not call list every time, I am being harassed and It needs to stop, Im not ever eligible for ******** or medicade or whatever they are trying to placed me on, I almost lost my mind yesterday and broke down in tears from this company calling me 3times in 15 mins . It needs to stop , the next step is retaining a lawyer

  • Initial Complaint

    Date:06/17/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I keep getting these harassing calls about joining the National Disability Group Ive asked to be removed or have pressed the option to be removed and I still get at least 4 calls a day and they never call from the same number

  • Initial Complaint

    Date:06/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I keep receiving spam calls from this business several times a day and from different area codes and telephone numbers. I just want this business to stop harassing me.

  • Initial Complaint

    Date:06/13/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Robo caller! Calls my number multiple times a day. I have blocked them too many times yet the harassing, time wasting and useless robo calls continue. STOP CALLING ME!!!!! I am on the Do Not Call registry yet they continue to call. This is harassment! STOP CALLING ME!!!!

  • Initial Complaint

    Date:05/31/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This National Disability LLC group calls anywhere from 3 to 6 times a day. I block one number and the next call is from another number. I'm not even sure where they got my number. The calls have come before I wake up in the morning into the evening hours. This is not how a legitimate business behaves. It has to stop!!!

  • Initial Complaint

    Date:01/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I continue to receive harassing spam calls from National Disability Group several per day. I have asked to not be contacted again however they continue to call from different numbers and leave messages acting as if I have spoke with them and requested some ssi disability benifit assistance and i have not. Stop calling me shady fishing scamers!!

National Disability Group is NOT a BBB Accredited Business.

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