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Business Profile

Restaurant Equipment Repair

Denver Restaurant Equipment

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurant Equipment Repair.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/03/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i hire denver rearaurant equipment for installing a commercial kitchen hood and equipment they *** bring the full equipment i buy from them and they cheat in most all the job i ***t pass inspection they cheating in all the ansul system i expand over $30,000 dollar ********************* is the contractor

    Business Response

    Date: 09/17/2024

    Hi this is *************************** and I want to delete or candela the complaint to *********************, we fixed the problem thank you!!

    *************

    Customer Answer

    Date: 09/17/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***************************

  • Initial Complaint

    Date:03/12/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am starting a Restaurant in ******************** and we went Denver to see and buy equipment on the first week of December, 2023. When we were looking, I had seen a small warehouse on 48th ********* so I said all let us go there and see. We ordered the equipment and I went back and paid on 12/12/2023 for the ordered equipment with the check # **** of the Name of S&C ******, *** in *********** I called back on 1st week of February to tell we need the delivery now, they changed the delivery dates 5 times and brought a delivery on 1st week of March with 5 items missing. I tried to call them to ask when I will get missing products, they said they are loading truck but afterward no one answers the phone. I am getting hard time to get even the products which I have paid 3 month ago.

Denver Restaurant Equipment is NOT a BBB Accredited Business.

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