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Business Profile

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Allstream

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Allstream's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Allstream has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Allstream

      1401 Wynkoop St Ste 500 Denver, CO 80202

    • Allstream

      19545 NW Von Neumann Dr # 200 Portland, OR 97006-6939

    • Allstream

      6160 Golden Hills Dr Golden Valley, MN 55416-1020

    • Allstream

      18110 SE 34th St Building One Ste 100 Vancouver, WA 98683

    • Allstream

      1301 120th Ave NE Bellevue, WA 98005-2124

    Customer Review Ratings

    1

    Average of 12 Customer Reviews

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    Review Details

    • Joel W

      Date: 05/22/2023

      For years my Allstream/Integra bill for my small business was a little more than $200. Several months ago it increased to about $440, my most recent bill came and it was $1350! After nearly 2 hours on hold the woman said that is the new rate. Is this legal?? Are there not laws to regulate this sort of thing?? Is the *** investigating terrible company? STAY AWAY from Allstreamworst company Ive dealt with in over 30 years of business

    • Kristie D

      Date: 08/09/2022

      I have been with Integra/Allstream for over 11 years. Ive never had a problem with them, and average bills were around ***** per month, I used the service just for my 800 number, which my customers hardly ever used. Things were fine, until I received a **** for $37.12!! Basically 3 times as much as normal. I tried to talk with them, basically to cancel, they said I still owed the $37.12 and a $25.00 cancellation fee!!! I told them it was ridiculous because of being with them for so long! Still they send me bills for *****!! I would think twice about using the services of this company. As long as Ive been with the company, I seriously doubt there was a cancellation fee in place from 11 years ago. My May **** due **** 1, was ***** My **** **** due July 1 was ***** I had two calls on my 800 number for **** totalling .22 cents. Total charge was for *****. An email chat with them, they waived the $25.00 cancellation fee. Its on record And cancellation was 6/16. Which is also on record. They still want a 30 day notice. And are still wanting a balance of ***** which includes the $25.00.Not a very good way to do business.

      Allstream

      Date: 08/26/2022

      Thank you for your review. We understand that price increases can be unwelcome, however, they are a necessary part of providing service to our customers. All customers receive proper notice in advance of an increase, and our rates remain in line with market rates. However, Allstream will reach out to see if we can further address your concern.

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