Business Profile

Telephones

CenturyLink

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telephones.

This business has 2 alerts

Pattern of Complaints

Complaints

This profile includes complaints for CenturyLink's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

3,956 total complaints in the last 3 years.
1,522 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:05/02/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My home phone and internet stopped working on April 29, 2025. It took forever to get ahold of someone at CenturyLink to try to resolve the issue. I still have (on May 2, 2025, at 9:10 AM) no service.
Business Response
Date: 05/30/2025
To whom it may concern:

CenturyLink appreciates the opportunity to review the issues or concerns regarding the complaint that has been submitted by L ******* ****

Upon review,

This issue has already been escalated to the *** and our team is actively working with the customer through that case.

********************** acknowledges the customers concerns and apologizes for any issues or inconvenience that may have been experienced.

Sincerely,

Torren P
Customer Advocacy Group
**********************
Initial Complaint
Date:05/01/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This is the 2nd time within the year that Centurylink disconnected my internet. My information is connected to someone elses account. My payment is sent automatically. My current account ends in 2565. My former account ended in 5485. The account on the disconnect notice is *********. I spent more than 5 hours trying to resolve this issue. I got printouts from my bank showing all my payments. No one has been able to understand the issue or help me at Centurylink. I do not have hours to work on this.
Business Response
Date: 05/28/2025
To whom it may
concern:

CenturyLink appreciates the opportunity to
review any issues or concerns relating to the complaint submitted by Ms. Voris.

Upon review:

The account was suspended for nonpayment.
The
other account noted in this complaint was an account that was cancelled and was
also an account associated with Ms. Voris prior.

Even if payments were made in error to that account,
there would be a balance showing on the account, and there isn’t.

The customer may want to check what account the
bank is to have sent the payments that CenturyLink does not appear to have received.

The customer may want to set up autopayments
through CenturyLink instead of their bank payment system to ensure proper
handling and timing of payments due.

As a courtesy to the customer, I have issued an
adjustment for $57.78, which covers the last three late payments incurred, which
leaves a current balance of $47.18.

CenturyLink acknowledges the customers’
concerns and apologizes for any issues, inconveniences, or poor customer
service that may have been experienced.

Sincerely,

Steve S
Executive Office Case Manager
Customer Advocacy Group
Lumen
Customer Answer
Date: 06/03/2025

Complaint: 23276026

I am rejecting this response because:
The issue needs further resolution or I need more information. Can Centurylink verify my current accurate account information? Attached are payments sent to Centurylink from my account. I can contact my bank to get more printouts of my payments from the most recent months.
In addition to paying my bill every month, I also paid nearly $700 additionally to avoid disconnection.

Sincerely,

Elisabeth Haskellvoris
Business Response
Date: 06/25/2025
To whom it may
concern:

CenturyLink appreciates the opportunity to
review any issues or concerns relating to the complaint submitted by Ms. Voris.

Upon review:

The last 3 late fees charged have all been adjusted
off, which leaves the current balance due of $60.38, which, when paid in full, will
bring the account current.

CenturyLink acknowledges the customers’
concerns and apologizes for any issues, inconveniences, or poor customer
service that may have been experienced.

Sincerely,

Steve S
Executive Office Case Manager
Customer Advocacy Group
Lumen
Initial Complaint
Date:05/01/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I moved from CenturyLink to Quantum Fiber internet. I was told my CenturyLink account would cancel automatically that day, 4/16. On 4/24 I received an upcoming payment notice, so I chatted with their care agent to see why my account wasn't properly closed and they assured me it would be taken care of and I would not be charged. In fact, I was OWED money because my account closed partway through the bill cycle. On 5/1 I got an email that I was auto-charged another month and they refuse to stop the payment or do anything other than say to wait and month and it "should" get resolved. Meanwhile I cannot turn off auto-pay or remove my payment info to prevent anything in the future.
Business Response
Date: 05/28/2025
To whom it may concern:

CenturyLink appreciates the opportunity to review the issues or concerns regarding the complaint that has been submitted by ****** *****. At CenturyLink, we strive to provide outstanding customer service, and feedback is appreciated and utilized to enhance our training.

Upon review, the customer migrated to Quantum Fiber on April 17. A disconnect order for the ************** was issued but got stuck and went past due for IT reasons. The order has been completed. I have refund $75.00 for the payment that was made in May. CenturyLink does not prorate charges.

CenturyLink understands the customers' concerns and apologizes for any problems or inconvenience they may have encountered.

Sincerely,

***** *.
Customer Advocacy Group
Lumen
Initial Complaint
Date:04/30/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My directv and CenturyLink have been bundled since 2010. On April 18, I called to cancel CenturyLink and they transferred me to ******* to cancel their services. Apparently the directv billing cycle is different than the CenturyLink billing cycle, so now CenturyLink billed me ****** for another month of directv even though I cancelled it all in the middle of my CenturyLink billing cycle (which was already paid). CenturyLink says they paid ******* already for my month of service so I owe them the money. ******* says they show no balance on my account so I have to deal with CenturyLink. Both are saying even though I cancelled I owe money through May 10 for the directv services (I havent watched anything on ******* for several months). I dont feel it is fair that I have to pay an additional month, when I havent been using the service and I cancelled during my CenturyLink billing cycle (with everything bundled I had no idea the billing cycles were differentI have always just paid CenturyLink as soon as my bill comes). Supervisors at ******* have not called me back. I have spent between 2 and 3 hours going back and forth between both companies and getting nowhere. When I asked a CenturyLink customer service representative what would happen if I just didnt pay it since I dont think it is an appropriate charge, I was told they would send me to collections. I have never been late on a payment. They also want to know every time I call why I am cancelling. I am cancelling because their services are expensive, CenturyLink phone and internet are unreliable in my area, and the customer service leaves much to be desired. I should not have to pay for an extra month of directv just because their billing cycles are different.
Customer Answer
Date: 05/14/2025
I am notifying you that Directv has satisfactorily handled my complaint as of 5/8/2025. I paid CenturyLink today and will get a partial refund directly from *******. Thank you.

While this has finally been resolved, I would like to caution others of bundling their products and watching for different billing cycles. The back and forth between companies and having to call multiple times was very frustrating!
*****
Initial Complaint
Date:04/30/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
?In 2003, CenturyLink (or its subcontractor) performed underground utility work near our property, during which time our sewer line was damaged. We were unaware of this damage for many years, as it was underground and not ********** late 2021, we began experiencing severe plumbing issues at the property, including backups and foul odors. Multiple plumbing companies were brought in to investigate, but it took months to determine the cause, as it was not immediately obvious and initially appeared to be an internal issue. Eventually, it was discovered that the sewer line had been crushed and misaligned due to earlier external interference tied back to the 2003 work by CenturyLink or their contractor.We had to excavate and replace the damaged sewer line, and ultimately paid over $130,000 in out-of-pocket expenses to repair the damage and restore the property. In addition to the direct costs, we suffered significant secondary harm:Loss of rental income due to tenant complaints and refusal to pay rent while the plumbing system was **************** contamination with sewage backups, causing unsanitary and hazardous conditions.Extensive personal hardship dealing with the problem, multiple failed repair attempts, and complaints from neighbors.We filed a claim with CenturyLink in mid-2023, and followed up with a detailed demand letter. Their response has been to deny any responsibility, refer us to a third-party contractor ******************* and now outright refuse to reimburse us, citing legal technicalities like the statute of limitations.We believe this behavior is irresponsible and unjust, as it took professional investigation to uncover the true cause, and CenturyLinks own records confirm their involvement in the area. Their delays, lack of cooperation, and attempt to push blame elsewhere have left us with major financial harm.
Business Response
Date: 05/28/2025
To whom it may concern:

CenturyLink appreciates the opportunity to review the issues or concerns regarding the complaint that has been submitted by ****** ******** and ********* *********

Upon review,

This issue has already been escalated to the *** and has already received a response for all concerns through the review process.

CenturyLink acknowledges the customers concerns and apologizes for any issues or inconvenience that may have been experienced.

Sincerely,

Torren P
Customer Advocacy Group
**********************
Initial Complaint
Date:04/30/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I signed up for centurylink service in June of 2024. Centurylink scheduled a technician to come out on July 17th to activate service. Prior to that, Centurylink tried to activate service remotely. On July 11, centurylink contacted me via SMS to inquire if service was working. I responded via SMS that the service was NOT working. No technician ever showed up to complete installation.Six or so months later, Centurylink started asking me to pay past due bills for services that were never provided.
Business Response
Date: 05/28/2025
To whom it may concern:
CenturyLink appreciates the opportunity to review the issues or concerns regarding the complaint that has been submitted by Mr. ****************** review,
This issue has already been escalated to the *** and has already received a response for all issues and concerns through the *** complaint escalation process.
CenturyLink acknowledges the customers concerns and apologizes for any issues or inconvenience that may have been experienced.
Sincerely,
*****. S
Customer Advocacy Group
**********************
Initial Complaint
Date:04/28/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I called March 17th to cancel my internet service, i was told no further payment would be needed at the time because I called within the period closing. I was then billed for a full month. My first call to enquire about this was less than helpful, I verified my account with the automated operator before the actual live person responded but very rude, loud sighs over the phone and she told me no, I did not do it and she had to verify me again. She said only 3 ways she could and all was required before she could help. At the time I didn't have my account number because i was traveling. She said i cant help you, exactly like that then hung up. Called my bank to stop payment and remove my card from their automated billing. They did. Then I proceeded to get an email stating I owed $67 dollars to pay asap. I once again called and spoke to *******, had my account number, confirmation number but he didn't need it, only verified my name (imagine that)He proceeded to tell me i did not cancel until April 1st so therefore I owed that money, as I trying to explain, when I called in, what I was told, he then kept interrupting me and talking over me and said i had to pay and refused to listen and then hung up on **** called before new month closed, which I now know is the 23rd of each month. It is not my fault it was processed incorrectly, i have not used the service and therefore should not owe anything more. I own the equipment and not under a contract.
Business Response
Date: 05/27/2025
To whom it may concern:

CenturyLink appreciates the opportunity to review the issues or concerns regarding the complaint that has been submitted by **** ********. At CenturyLink, we strive to provide outstanding customer service, and feedback is appreciated and utilized to enhance our training.

Upon review, the customer called on March 28 to disconnect her account. The account was disconnected on April 1. The customer reversed the final payment and was then charged a late fee. The customer then made her payment. I have issued a credit for the late fee, clearing the balance owed on the account.

CenturyLink understands the customers' concerns and apologizes for any problems or inconvenience they may have encountered.
Sincerely,

***** *.
Executive Office Case Manager
Customer Advocacy Group
Lumen
Customer Answer
Date: 05/27/2025

Complaint: 23259353

I am rejecting this response because:
the dates are inaccurate for when I called to cancel my account, I stopped payment because I was told when I did call that I cancelled within the time frame for the billing needed and therefore no more was due.
I had to pay for a month of service that I barley used because the ball was dropped on their end for not cancelling from my original call and only when they rebilled me was I made aware it was not cancelled. Now all of a sudden documented dates are all skewed to satisfy their books.

I will not accept any response from this company

Sincerely,

**** ********
Initial Complaint
Date:04/26/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Our internet went out a week ago. Checked CenturyLink's app and saw there were no outages so called for a ***air. Was told I'd have to wait a few days and a ***air ticket was started. On the day the ***air was supposed to happen. No one showed up and my ***air ticket was closed out as complete! And of course I still have no internet! When I called to complain I was told they couldn't fix it because there was an outage. Completely untrue because the outages show up on their outage map and both of my neighbors have CenturyLink internet and theirs was working fine. The *** wouldn't start another ***air ticket for me or turn the tech around to come back to my house that he never showed up to. So I asked for a supervisor. Was told by the supervisor they couldn't fix my internet because they had to order a cable and I'd have to wait five more days! Are you freaking kidding me?!? A huge company like CenturyLink should have warehouses full of cables! I was also told if it wasn't fixed after the next 5 days that I would have to call them back and schedule a new ***air ticket which will be a few more days out! This is totally unacceptable service, especially since I have ************* for myself and my husband that need internet to transmit our data to our doctors! Reading some of these other complaints, I fully expect to receive one of those generic canned responses from CenturyLink to this complaint and I'll bet they still don't fix my internet! I fully expect my bill to be credited for this past month to make up for some of the income I'm missing since I can't work from home without internet and they are costing me 75 bucks a day! Not that they care because it's obvious they don't.
Business Response
Date: 05/26/2025
To whom it may concern:

CenturyLink appreciates the opportunity to review any issues or concerns relating to the complaint submitted by Ms. ******************* review:

Prior to this review and reply, the customer elected to discontinue the internet portion of their services, and adjustments for the service outage were issued, commensurate with the duration of the outage relative to the monthly charges billed.

CenturyLink acknowledges the customers concerns and apologizes for any issues, inconveniences, or poor customer service that may have been experienced.

Sincerely,

***** S
Executive Office Case Manager
Customer Advocacy Group
**********************
Customer Answer
Date: 05/29/2025

Complaint: 23254800

I am rejecting this response because: CenturyLink stated that I had already cancelled my internet service with them which was true. They also stated that they refunded my unused portion of the service. Big Deal!! They had to do that regardless, so it did nothing to appease my dissatisfaction with their terrible customer service. And the delay in which they even responded to my complaint only emphasizes my comments about the poor customer service!! The lame apology for my inconvenience meant nothing. If CenturyLink really cared about their customers, they would try harder to make amends. For example, since I didn't cancel my landline phone service because it was still working, I would think that CenturyLink would credit me at least one month of my phone service to make up for all of the time and effort I spent trying to get them to fix my internet. They took absolutely no notice of all of the notes on my account with all of my complaints and all of the run around I was given regarding never fixing the issue. That was a truly lame, and uncaring so-called apology. They never even acknowledged how badly they screwed up especially with such a long-time customer. What crap! Guess I'll have to start looking for a new land line phone company too.

Sincerely,

****** ******
Initial Complaint
Date:04/26/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have had ******** services with Centurylink for over 12 years. Not one time in the past 12 years have I ever been late on payment or not paid my bill in full. I requested my account be closed on March 21, 2025 due to poor customer service and also frequent disruptions of service. I had no ******** services from January 9, 2025 through March 6, 2025, however, my bills were paid in full for this time! They did not process my verbal request, which I also sent in letter form to two of the known Centurylink locations, until five days later, March 26, 2025. They have attempted to bill me for the days it took to process my request. I called and I sent a letter stating that I was paid in full to the 23rd of March 2025 and I did not feel I owed this amount. They closed my account as I requested but they billed me from the 23rd to the 26th for $6.92. As of today, I am being billed $31.92. This includes a $25 late fee. I do not believe that this account balance is my responsibility because they did not close it on the date I requested. They closed it on the 26th of March, five days after my request was made, March 21, and three days after it was paid in full, March 23. Also, I suspect they will continue to add $25 each month and the 'alleged past due amount' will become very large.
Business Response
Date: 05/27/2025
To whom it may concern:

CenturyLink appreciates the opportunity to review the issues or concerns regarding the complaint that has been submitted by ***** ********.

At CenturyLink, we strive to provide outstanding customer service, and feedback is appreciated and utilized to enhance our training.

CenturyLink acknowledges the customers concerns and apologizes for any issues or inconvenience that may have been experienced. The customers service was disconnected during a billing cycle and per our subscriber agreement we do not pro-rate the final bill.

Sincerely,

Torren P
Customer Advocacy Group
**********************
Customer Answer
Date: 05/27/2025

Complaint: 23254740

I am rejecting this response because: as I stated in my original complaint, I requested my account be closed on March 21, 2025 PRIOR to the end of my billing cycle which was March 23, 2025. My account was paid in full through March 23, 2025. My account was NOT closed until March 26, 2025. Consequently, I was billed for $6.92 and then a $25.00 late fee was added to that balance. Centurylink does not strive to provide outstanding customer service as they stated in their response and my interactions with their customer service department is my personal example of such. They have reviews of over ***** people and they only have a 1 star rating out of 5 stars. I am aware of at least 3 class action suits against Centurylink because of their billing "practices" and the reviews of *****'s of unsatisfied customers besides myself speak volumes! My account is closed and I request the balance of $6.92 and the late fee to rightly reflect a zero balance!

Sincerely,

***** ********
Initial Complaint
Date:04/26/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The *98 feature does not work on my wired phone ************. I called CenturyLink and spent nearly three hours on the phone with customer service. They decided to file a trouble report. By the end of the day, I received a call from a technician who assured me that the issue would be repaired by the end of the day. However, that has not happened. The trouble report order number is **********.I called for an update on Thursday and was informed that the report was still open. When I called again on Friday, I was told it had been resolved, but the problem still persists.
Business Response
Date: 05/25/2025
To whom it may concern:

CenturyLink appreciates the opportunity to review the issues or concerns regarding the complaint that has been submitted by ******* *******. At CenturyLink, we strive to provide outstanding customer service, and feedback is appreciated and utilized to enhance our training.

Upon review, an order was issued to correct programming for the voicemail retrieval feature.

CenturyLink understands the customers' concerns and apologizes for any problems or inconvenience they may have encountered.

Sincerely,

***** *.
Executive Office Case Manager
Customer Advocacy Group
Lumen
Customer Answer
Date: 05/25/2025

Complaint: 23254013

I am rejecting this response because: I tried it this morning, and It's still not working. The problem is a simple translation fix, I don't understand after calling CenturyLink twice and spending almost 6 hours explaining the problem why this can't be resolved. I have gone over 1 month without this feature that I pay for not working. Why is this so hard to resolve?

Sincerely,

******* *******
Business Response
Date: 06/13/2025
To whom it may concern:

CenturyLink appreciates the opportunity to review any issues or concerns relating to the initial complaint and subsequent rebuttal submitted by ******* *******.

Upon review: the issue has been resolved. The customer should be able to access his voicemails using *98.

Again, CenturyLink acknowledges the customers concerns and apologizes for any issues, inconveniences, or poor customer service that may have been experienced.

Sincerely,
***** *.
Executive Office Case Manager
Customer Advocacy Group
Lumen
Customer Answer
Date: 06/13/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

******* *******

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

This business has 2 alerts

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Complaint statuses

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

CenturyLink is NOT a BBB Accredited Business.