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Business Profile

Public Speaking Classes

Toastmasters International

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/17/2025

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a fraudulent invoice from the Toastmasters International club named Saturday Fearless Toastmasters. I received no service, product, or membership from them, and have not ordered any service, product, or membership from them. Furthermore, I did not request, submit, or register any application for membership in Saturday Fearless Toastmasters. If an application or registration exists under my name, they must have falsified the documents using my Personally Identifiable Information (PII) illegally, and perhaps even forged my signature.I responded to Saturday Fearless Toastmasters' invoice notification via email. In my response, I indicated that I had not ordered or received any product, service or membership from them. I requested that they cancel the invoice since I am not a member, nor do I want to be one. They have not addressed my concerns, but instead, they persist in asking me to pay the fraudulent invoice amount of $60.00.

  • Initial Complaint

    Date:02/17/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On February 2, **** I emailed Club Quality regarding complaints that I have with respect to one of my Clubs, Raising Champions Advanced Toastmasters. They had a concern about me and I raised two complaints of my own. The response of the Club was to retaliate by barring me from Club meetings and not allow me to attend or sign up for roles for future meetings, even though I am an active member. Club Quality advised me of the correct procedures for such matters which I was already aware of and had communicated to the Club. The Club Executive refuses to follow the procedures set out in Protocol 3. On Feb. 10 a representative from Club Quality offered to email the Club Executive but as of Feb. 17 that had not yet happened. On Feb. 9 I emailed all of the information on this situation to the Office of the **** but it was redirected to the Club and Member Support Lead with a fairly generic response. After calling Club Quality 10x and only getting voicemail, I emailed the Lead on Feb. 15 asking him to call me, but as of Feb. 17 I have not heard from him. At this point it is clear that the Club Executive has no intention of resolving this matter or following Protocol 3. I am also not getting the support and intervention I need from World Headquarters in order to bring this matter to a conclusion. The issues I brought forward regarding this Club are important and need to be addressed. I feel the Club Executive and World Headquarters are ignoring me and hoping I will just go away. This entire matter has been deal with via email which has been very ineffective and I wish someone from World Headquarters to call me; someone who is willing to intervene in this situation so that we may reach a resolution.

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