Reviews
Customer Review Ratings
Average of 94 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromTeresa J
Date: 10/18/2024
5 starsTeresa J
Date: 10/18/2024
Amazing tech. He was efficient and figured out the problem.right away He has amazing customer ********************** skills . He told us what the cost would be and gave us options. Great company. Great people.
Lion Home Service
Date: 10/21/2024
Thank you for the wonderful review Teresa! We appreciate your kind words and we are very happy you received 5 star service!Review fromKelley R
Date: 10/10/2024
5 starsKelley R
Date: 10/10/2024
****** Cavitilo was the tech they sent. He was prompt, professional, and extremely knowledgeable and helpful. Thankfully ours was a quick fix , but I really appreciated the excellent service and would recommend Lion anytime!Lion Home Service
Date: 10/11/2024
Thank you for the 5 star review ******! We are very happy to hear that ****** delivered wonderful service.Review fromMaryann S
Date: 10/08/2024
5 starsMaryann S
Date: 10/08/2024
Was on time, professional and explained what was wrong and what options were available. Once the toilet was fixed our plumber showed us how to adjust the water level. We are very pleased with our experience.Lion Home Service
Date: 10/09/2024
Thank you for the review *******! We are glad to hear our plumbers performed well and were able to resolve the plumbing issues.Review fromKaren B
Date: 10/06/2024
2 starsKaren B
Date: 10/06/2024
My husband was unable to turn on our furnace that Lion installed 4 years ago. He called Lion Home Services and the technician that came out told my husband he was using the wrong furnace filter and convinced my husband to spend $1000 on a set of three filters the tech recommended. The filter we were using was similar or the same as the one that was in the furnace when they installed the furnace. I am away from home and was unable to question the need for such an expensive filter. I believe the tech took advantage of my 77 year old husband.Lion Home Service
Date: 10/08/2024
Hello *****, per our notes from the technician, your husband opted to install an IAQ1000 air cleaning system to the system. This does provide numerous health benefits since it is a filtration system that takes particles out of the air while it transfers through the unit to be heated. This was an optional service and not required to get the system going.Review fromMaria A
Date: 10/03/2024
5 starsMaria A
Date: 10/03/2024
*** was here to replace my water heater. He was on time and gave me a number of options. I was very happy with his work and the new water heater works great!Lion Home Service
Date: 10/06/2024
Thank you for the review *****! We are happy to hear of your 5 star experience with ***!Review fromCindy F
Date: 10/01/2024
5 starsCindy F
Date: 10/01/2024
****** was very polite & professional. He showed me where the leak was under my sink & how he would fix it. He was able to give me a quote right then. He repaired the leak efficiently. ****** also zip tied the cords to tidy everything up under the sink. I am very happy with this service call. I will definitely ask for ****** when I have more plumbing issues. Lion Home Service was very helpful in getting me on their repair schedule. I would highly recommend ******************************* ********.Lion Home Service
Date: 10/06/2024
Hello *****! Thank you for the 5 star review on ******! We are happy to hear he provided you with such fantastic service! We always strive to go above & beyond our client's expectations. Thank you for allowing us to service your home!Review fromRobert M
Date: 09/27/2024
5 starsRobert M
Date: 09/27/2024
The men who came to fix a problem were knowledgeable, understood the problem and fix it in 5 minutes.Lion Home Service
Date: 09/30/2024
Thank you for the 5 star review ******!Review fromBonnie G
Date: 09/26/2024
5 starsBonnie G
Date: 09/26/2024
They day after we discovered our old furnace wouldn't turn on, Lion sent someone to diagnose the problem and give us options for replacement. The team came the next day to replace our furnace and air conditioner. Everyone was friendly and answered all of our questions. We are very satisfied with their work. We're happy to get this done before the weather turns to winter!Lion Home Service
Date: 09/30/2024
Thank you for the 5 star review ******! We are so glad you had a positive experience!Review fromGary K
Date: 09/25/2024
5 starsGary K
Date: 09/25/2024
The technician who worked with us was absolutely incredible. He was professional, personable and knowledgeable. When he finished up our problem had been corrected.I would highly recommend this technician and his company, Lion Home Service.Lion Home Service
Date: 09/30/2024
Thank you for the 5 star review ****! We are very happy to hear of your positive experience with our technician!Review fromJana B
Date: 09/25/2024
5 starsJana B
Date: 09/25/2024
Lions Home Services are superior. Professional Plumber ****** was amazing ! He did a thorough review and solved problem!!!!Lion Home Service
Date: 09/30/2024
Thank you for the 5 star review ****! We are so happy to hear ****** provided you with excellent service!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.