Reviews
This profile includes reviews for Allen Service's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 204 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJudy H
Date: 11/13/2024
5 starsWe have been with Allen Service for many years. We've always been happy with the service provided. This week's service was no exception. The technicians are very knowledgeable, good about explaining things to us, arrive promptly, and are respectful of our home. They are very professional!Review fromFrank S
Date: 11/05/2024
5 starsExcellent service! Have never been disappointed with the great quality of service we have received from Allen. ******* did an excellent job explaining everything and was very knowledgeable and ********** is outstanding technicians like him that have made us loyal and happy Allen customers.Review fromKr K
Date: 10/28/2024
5 starsWonderful service. Clean clear in what is going on. Fantastic. Will be using them for more. Thank youReview fromGary J
Date: 10/02/2024
5 starsGary J
Date: 10/02/2024
The Allen Service sales (by ****) and lead installer (***) did a good job. The installation crew under ***** direction provided a friendly, considerate, timely and accommodated customer requests. I believe to have received a good value for the product and installation.
Allen Service
Date: 10/03/2024
Thank you for calling Allen Service and for the great feedback. We are pleased that **** and *** did a great job on your new HVAC system. I will be sure they receive kudos for their hard work. Thank you!Review fromGale M
Date: 09/26/2024
5 starsI had a new technician and he did a great job. Very nice and professional. I think his name was ****** *****.Review fromKaren B
Date: 09/25/2024
5 starsKaren B
Date: 09/25/2024
******* was great with our service today. He explained everything thoroughly and provided a high level of service. I have always found Allen service to be highly professional and thorough.Allen Service
Date: 09/26/2024
Thank you for taking the time to share your experience! We're delighted that ******* provided excellent service and explained everything thoroughly. I will be sure he receives your praise for his work. Thank you for choosing Allen Service.We look forward to serving you again in the future!Review fromMargaret S
Date: 09/11/2024
5 starsMargaret S
Date: 09/11/2024
Their furnace check up was thorough and quick and they did not push anything that needed to be done. They did state what we could do and how much it would cost plus the benefits of doing it now. I was very impressed with their service!Allen Service
Date: 09/26/2024
Thank you for sharing your experience! We're thrilled you were impressed with our thorough and informative furnace check-up. Providing transparent and helpful service is always our goal, and we're glad that you felt comfortable with the recommendations. We appreciate your feedback and look forward to serving you again!Review fromGary N
Date: 08/21/2024
5 starsGary N
Date: 08/21/2024
Great work and very professional tech. The quality of work was the best I have seen.Allen Service
Date: 09/26/2024
Thank you for your kind words! We're thrilled to hear that you were pleased with the quality of our work and found our tech to be professional. We strive to provide top-notch service, and we appreciate your feedback. If you have any future needs, don't hesitate to reach out. Thank you for choosing Allen Service!Review fromRobert W
Date: 08/16/2024
5 starsRobert W
Date: 08/16/2024
Timely, professional, and friendly.Very open about discussing an alternative. We like working with Allen folks.Allen Service
Date: 09/26/2024
We're thrilled you found our team timely, professional, and friendly. We take pride in being open and accommodating to our client's needs. Thank you for your kind words, and we look forward to continuing to provide excellent service! Thank you for choosing Allen Service.Review fromPat P
Date: 08/15/2024
5 starsI had an amazing experience, best care I have ever received. They got their right away and were very thorough.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.