We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Motorcycle Dealers

Fay Myers Motorcycle World

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Dealers.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Patrick H

    Date: 08/22/2024

    I dropped off my side-by-side at ***-Myers Motorcycle World on 6/20 for a damage estimate and was told it might take several days. After not hearing back, I called on 7/16 and finally received the estimate. Given the high cost, I asked the representative, ******, if I needed to pick up my machine. He convinced me to leave it that I would not be charged storage fees, insurance deals with it.Due to delays with insurance communication and a knee surgery, it took a few weeks to get a decision on the claim. When I contacted ***-Myers on 8/14 to possibly pick up my machine, ****** suddenly informed me of a $3,200 storage feecompletely shocking, considering the damage estimate fee was $400. He mentioned a $50 daily fee, contradicting his earlier assurance that there would be no charges. When I reminded him of this, he dismissed my concerns and told me to speak with his manager.After several frustrating calls, the service manager eventually agreed that storage fees should only start from 7/16, when the estimate was sent. However, this still contradicted what I was originally told. In the end, insurance agreed to pay over $2,200 for the damage estimate and storage starting from 7/16.To make matters worse, when I picked up my machine, the rear tire was flat. It was low when I dropped it off, which could have easily been fixed, but the dealership returned it to me in worse condition.The combination of misleading information, lack of urgency, and the disrespectful attitude from the staff has guaranteed that I will never do business with ***-Myers again. Save yourself the trouble and go elsewhere.

  • Walter J

    Date: 06/28/2023

    Shop your business for service carefully,, our experience is that they ***** the h*** out of labor rates,If you have a repair where they will have the plastic off the bike and get an oil change and cables etc they charge you the labor rate for each task separately, this results in a HUGE difference..We had an oil change and quick shifter installed along with a Warranty item a gas cap that was not vapor sealing properly ( had to diagnose ) this resulted in fuel vapors in the garage that were much to strong to not fix.Warranty on the gas cap was denied, the total bill for this was over $500 They would not quote installing a quick shifter ( previously purchased at this dealer ) and should have set a price. The minimum charge is one hour labor for any task, In my opinion a place that will ***** you in a second ,

Fay Myers Motorcycle World is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.