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Business Profile

Subscription Agents

Subscription Data Processing, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Subscription Agents.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/07/2022

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A company called Subprodata signed me up for subscriptions for ******************* and Vogue magazines. I have never heard of this company, and I never go through any random company to subscribe to any magazines. I usually go to the magazine's website and subscribe through there if I want to subscribe to them. I contacted the magazines and canceled the subscriptions. Vogue informed me that I need to contact Subprodata if I wanted a refund, but since I never subscribed in the first place, I'm not worried about a refund. I just want them to completely stop using any information they have about me, because I never gave them any permission in the first place.

    Business Response

    Date: 05/08/2023

    Per your request dated May 2, 2023, regarding the complaint from ********************* (your case number: 18370692 filed on 11/17/2022) and the subscription to Vogue magazine.

    The client who sent the order to Subscription Data Processing (**********) was Area Circulation.  They can be reached at ************.

    The magazine was canceled per ************** request and Ms. ***** was placed on our internal Restricted list to ensure no future orders from any client will be processed through **.

    +---------------------------------+
    Corin
    Customer Service
    ********************** Data Processing
    www.**********.com

    P: **************
    E:  ******************************

    CONFIDENTIALITY NOTICE
    This message and any included attachments are from Subscription Data Processing LLC. and are intended only for the addressee. The information contained in this message is confidential and may constitute inside or non- public information under international, federal, or state securities laws.   Unauthorized forwarding, printing, copying, distribution, or use of such information is strictly prohibited and may be unlawful. If you are not the addressee, please promptly delete this message and notify the sender of the delivery error by e-mail.

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