Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Deck Builder

Denver Deck Builders LLC

Reviews

Customer Review Ratings

3.91/5 stars

Average of 11 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTyler K

    Date: 08/24/2022

    1 star
    If you are thinking about getting a quote from Denver Deck Builders ask for the following items:-Can you provide a comprehensive breakdown of the costs? This should include, material costs, labor costs, overhead & profit percentage included in the project. Additionally you should also ask for the labor rates they use for any changes or agree on a percentage of **** up on change orders. The way the contract is written they can charge whatever percentage they want and a direct quote from the Owner "we purposely priced it high so we can maintain our schedule".-Can you provide proof of insurance and ********* comp?-Have you ever fired a worker because they felt unsafe on one of your projects?-Can you confirm that you are providing a code compliant deck?-Can you provide the percentage of extra material (scrap) ordered? Be sure to cross out the line in the contract that states they own any extra material on site, you are the customer, you paid for it, you should own it. -Will you extend your (1) year warranty since you state that you can't do warranty work until Nov-Feb?-Will you be providing a drawing that includes specific details of how the deck is constructed? This drawing should include: Fully dimensioned and scalable plans, color selections (deck, rail, fascia, border, etc), details on how the deck will be attached to the house (ledger board), Details on how the fascia will be installed, flashing details, details showing decking (direction, joint detail, fascia interaction), what type of hardware/fasteners that will be used, etc. The drawings they provide are intentionally vague so that they change order.-Can you provide me with the 3rd party structural engineering calculations you used for my deck? Can you show me the span table for the type of lumber selected?-Do you follow manufacturer's installation requirements?-In the last 10 years have you been sued?There are many more items I want to include, but there is a character limit.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.