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Business Profile

Hotels

Tivoli Lodge

This business is NOT BBB Accredited.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Mary S

    Date: 08/12/2024

    Beware of ************* at Tivoli Lodge - My Car Was Vandalized!Our recent stay at Tivoli Lodge in ****, ** turned into a nightmare. While our car was in their care, someone drilled a hole in our gas tank to steal fuel. The damage is extensive, with repair costs, car rental, and towing totaling nearly $4500.The MOST DISAPPOINTING part is the hotel's response. They've offered no assistance or compensation whatsoever. It's shocking that a hotel of this caliber would show such disregard for a guest's property and safety.If you're considering staying here, think twice about using their valet service. The lack of security and the hotel's unwillingness to take responsibility for incidents on their property is alarming. I'd hate for anyone else to go through this ordeal.I'm sharing this to warn others and in hopes that Tivoli Lodge will reconsider their stance on guest safety and satisfaction.

Tivoli Lodge is NOT a BBB Accredited Business.

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