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Business Profile

Concrete Contractors

JOS Construction Solutions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concrete Contractors.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/16/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    JOS Construction Services LLC performed structural work on the foundation of my home for the previous owners in April 2020. They straightened the walls of the basement and installed 10 wall braces and 14 wall anchors. I purchased the home in November 2021, and it took me until end of 2022 to realize there were problems. There are large cracks forming showing signs of water intrusion where they did the work, and it looks like the upper portion of the cement wall is collapsing inwards into the basement directly above the anchors installed. I have used the last year to take foundation measurements based on the recommendation of a structural engineer that I had inspect the property, and I have noticed significant movement of up to 2 inches (1/4 inch was described as acceptable/measurement error to me).

    I have attempted to reach Josue Zuniga, the owner of JOS, several times. I finally reached someone in mid 2023 on the phone number listed on BBB, but they claimed to be someone else and that they were unaffiliated with JOS Construction Solutions LLC. It is apparent that I may have significant issues with the repairs performed by JOS, and I cannot find anyone affiliated with JOS to address the problems.

  • Initial Complaint

    Date:03/03/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    JOS did foundation work on a house that I purchased in Oct. 2021. The house came w a 50 year transferrable warranty. I called and they came to work on the issues, they tore out basement drywall and did not resolve the issue or repair what they damaged. The house continues to sink in one corner and now, there's cracks along the walls and ceilings, bathroom tiles have cracked, the outside bricks are separating and doors won't close. I've tried communicating and they will not respond. It has now been over a year since they damaged the property. I'm looking at over $30k in damages to get it resolved. I've tried to issue a complaint in the past but BBB was unable to locate our get a response from the company.

  • Initial Complaint

    Date:04/14/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a house that had structural work done by JOS and part of that was a 50 year transferable warranty on the work done. I noticed cracks forming, walls and doors shifting, and additional settling of the house. I contacted JOS in May 2022 and the owner came to inspect and stated I was right to call him. He then scheduled a time w me to start work first week of June. I am required to be home for all work done- Important because most scheduled appointments after the first two were no call no show which does impact me personally and financially. They worked a few hours removing drywall and they left w/.o cleaning up the debris. The came again, removed more drywall. They did show up one Saturday to dig around the front and address those issues.After numerous requests for a reasonable time frame and to simply let me know if they are not coming, the no call no shows continued. I requested the work be done and the drywall be repaired by Sept 15 2022. It was not done. The last contact was another appointment with no call and no show. It has almost been an entire year since I've originally called and now I have outside bricks separating, doors that won't close, cracks in bathroom tiles, ceilings and walls along with the holes and drywall damage. I have warned ion legal action but am going the route to try and let the company do the right thing and honor the warranty as well as repair the cosmetic and various damages caused by their inability to do the original work to a functional capacity (cracks formed within six months or original work) and repair the damages they caused as well as the damages incurred by their negligence by not doing the work in a timely manner.

  • Initial Complaint

    Date:04/03/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Josua from JOS construction for a structure job. I gave him a 50% deposit up front. He showed up a few times and then disappeared. Doesn't answer his phone or email. I am taking legal action against him. Dont hire this thief.

JOS Construction Solutions LLC is NOT a BBB Accredited Business.

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