Reviews

This profile includes reviews for The Hartford Financial Services Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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The Hartford Financial Services Group, Inc. has 82 locations, listed below.

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  The Hartford Financial Services Group, Inc.

  1 Hartford Plz Hartford, CT 06155-0001

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  The Hartford Insurance Group

  7411 John Smith Fl 10 San Antonio, TX 78229-6041

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  The Hartford Financial Services Group, Inc.

  10375 E Harvard Ave # 401 PO Box 22815 Denver, CO 80231-5939

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  The Hartford

  3131 Camino del Rio N Ste 850 San Diego, CA 92108-5738

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  The Hartford Financial Services Group, Inc.

  PO Box 85610 San Diego, CA 92138

Review Details

• Review fromMike C

  Date: 06/12/2025

  1 star
  I wanted to be their client. I signed up for a small business insurance with Travelers last year... This year my contract was transferred to *** ********* I do not know why this happened. But I assumed my automatic payments were going through. Little did I know... THEY WERE NOT. At this point I'm about 2-3 months behind on payments I thought were being paid. You think you would get a call explaining the situation.
  NOPE. I discovered my policy was cancelled by accidentally finding an email explaining so.
  When I called and asked their rep "why did no one call to explain?", he said "we don't do phone calls. We communicate via email and you have our website to log into.
  (CURSE WORD-Use your imagination)
  How often do you think I'm going to log into your website? How often do you think I'll be looking for your emails? This is an insurance deal. PAY AND FORGET IT. This is how it works. This isn't some subscription into some entertainment site. I have no intention to log in to your website... EVER. But if someone had called and explained I need to in order to set up a payment process, I would have considered it.
  They should have done their due diligence to CONTACT their clients to inform them of any existing issues, like payment processing. WTF?!
  An email DOES NOT CUT IT!
  So when dude told me this, I was like... "this is how you treat your clients? You can just leave that policy cancelled. I will be searching else where."

• Review fromTimothy O

  Date: 06/05/2025

  1 star
  The Hartford insurance company is a literal joke and a scam. These people are such crooks to every single person that they say they are trying to take care of. If anybody has Hartford insurance cancel it if you have Hartford insurance and they are screwing you over like they are doing so many people go get a lawyer. It's time for everybody who's got stuff with the Hartford to lawyer up. These people are crooks and need to be taken down

• Review fromElliot B

  Date: 06/02/2025

  1 star
  Even if you’re an **** member they get you to go through most of the hoops and then tell you that you have to be at least 50 to get coverage! They should disclaim that before and honestly shows the kind of company they are. Very poor service and won’t recommend anyone to them

• Review fromMikayla B

  Date: 05/21/2025

  1 star
  I have horse insurance through Hartford. Over the past two years, they have been nothing but difficult, rude, and overall unpleasant to deal with. Do not use Hartford unless you want to continuously have to defend yourself for utilizing the service that YOU PAID FOR.

• Review fromWes R

  Date: 05/07/2025

  1 star
  Was in an accident that was not our fault and Hartford told us to let them handle it. They offered us $20,000 less than the cost to replace the vehicle. They claim they found vehicles for sale to establish the payout price. However, to get the same make, year, mileage, and maintenance record this is not true. We are getting totally screwed by the Hartford Insurance company and would avoid at all costs purchasing insurance through this company.

• Review fromJames S

  Date: 05/02/2025

  1 star
  After changing the Hartford, I did a test drive on there app for safe driving. As we all know all the new cars drive themselves so you set the lane control and the speed normally 5 miles over. I did a test drive had one driving too fast once again computer controlled one stopping too fast. Some of that is computer assisted. And acceleration in a turbo charge for cylinder there’s no choice but when you press the gas, it’s going to leave the line. So my complaint is that and now reviewing this app there are a lot of plates for the same thing. Using other apps, they give you a better grace And our accurate. This one is not. Highly recommend I’m going to change back to my old insurance company highly recommend staying away from Hartford.

• Review fromTina E

  Date: 04/29/2025

  1 star
  Do not give your money to this company. I had a very short-term claim and pay for short-term disability plus a buy up and put in a claim in February and they have tried to pass responsibility off on everybody that they can dig out of a hole. They do not answer your phone calls they tried to reroute you to the website I have never received a letter in the mail or anything in the mail from these people aside of a couple of very small checks with them having an offset from two different states, both of which denied any eligibility for pfml. Then they promptly closed the claims regardless of having proof of denials from both states. I am still fighting these people and we are now looking at May. This insurance company will not help you when you need their help they will take your money for benefits and then do everything they can to make sure you don't get paid. Run from them

• Review fromSusan C

  Date: 04/25/2025

  1 star
  The worst Auto Insurance Company! They sent me a letter saying they were dropping me due to more than one no fault accident in the last 36 months. Ludicrous to believe, the insurance company you pay for does not have my best interest even when someone else hits me! what a joke of a company, never again! It was a blessing in disguise for me, I am now on my dads **** ******* ******** plan, we are saving a substantial amount of money! Thank you Hartford for dropping me!

• Review fromRoger E

  Date: 04/14/2025

  1 star
  Changed my auto insurance to The Hartford **** last month, then realized they had included 3 nonexistent accidents on previously owned vehicles (I never had accidents in those vehicles).
  These “accidents” dramatically increased the cost of my coverage to over $350 a month. I own up on not carefully reviewing every nuance of my policy upon initial issue, as I had never really needed to.
  I immediately started looking for another reputable provider and found it in Liberty Mutual at less than 50% of The Hartford **** with better coverage.
  My bad for believing **** would have my best interest in mind in the quality of insurance recommended/supported for their members.
  Shady business practices for sure!

• Review fromRamdas P

  Date: 04/09/2025

  1 star
  Greedy salespeople. I was given an absurd quote of more than $6000 per year to cover a **** ***** *** * **** ******* That is right- more than six thousand dollars per year. They are ripping off seniors.