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Business Profile

Delivery Service

UPS Store - Manchester

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Belinda B

    Date: 06/07/2024

    First, I would like To say that I have a two minute and 13 second video of how disgusting the employee by the name of Zachary is I had an appointment with confirmation code scheduled from 9 AM to 9:30 AM. I arrived earlier because I had to also print out documents, and I explained to the employee that I had an appointment for notary at 9 AM But I needed to print out papers beforehand. He then proceeded to tell me that he does not open his notary service until 10 AM
    although I had an appointment scheduled for 9 AM that clearly says for Notary then tells me he "doesn't know what to tell me "those are his rules" I said are you the store owner because I do understand that UPS stores are franchise he said no so I was a tad bit confused on how it's his rules and then I asked for further explanation as to why he can't just stamp a paper for me He said he doesn't have to because he doesn't notarize to 10 AM. I then called UPS to confirm what he was saying to make sure I was not losing my mind that I did in fact have a appointment for notary I was in the store for about 45 minutes trying to have him explain to me why he cannot do it. There was no customers he was doing absolutely nothing. In the 45 minutes that he decided to argue with me about his rules, he could've just notarized my one piece of paper less than five minutes and there was a lot more said which again I have on video and I will hope that Craig McCarthy would be so kindly to reach out to me in regards of his unprofessional employee, Zachary thank you
    P.s reading the reviews of this location goes back as far as 4 years ago over 20 different reviews all 1 star on this same young man by the name zach how is this man still employed after all those reviews??!!!!

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