Complaints

This profile includes complaints for Bob's Discount Furniture LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  Bob's Discount Furniture LLC

  428 Tolland Tpke Manchester, CT 06042-1765

  
• 

  Bob's Discount Furniture, LLC

  350 Providence Hwy Dedham Mall Dedham, MA 02026-1875

  
• 

  Bob's Discount Furniture

  2500 Central Park Ave Yonkers, NY 10710-1133

• 

  Bob's Discount Furniture LLC

  72-25 Woodhaven Blvd Glendale, NY 11385-7957

  
• 

  Bob's Discount Furniture

  72-25 Woodhaven Blvd Glendale, NY 11385-7957

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/12/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased an adjustable bed and mattress in April 2024. I haven’t slept on the bed for a consecutive year because I live 6mos in ******* and 6mos in *** ****. The bed is now sagging. It was suppose to be plush with firmness.

  

  Business Response

  Date: 03/18/2025

  Good Morning BBB,

  We are so sorry to hear of the concerns our customer is
  having with their mattress that was purchased from us here at Bob’s. We have
  been able to access the customer’s account, the mattress they purchased came
  with a 20 year warranty.

  As this mattress is sagging, we would like to offer them a
  reselection credit. This will give the customer equal value to go into the show
  room choose something of equal value (if they do choose something higher in
  price they will be responsible for the price difference).

  We will take the current mattress back at the same time we
  deliver the new mattress. This credit is now active In their account and their
  reference number is ********.

  We do ask that our customer visits their local show room at
  their earliest convenience (with in the next 30 days) to get this taken care of
  as soon as possible.

  If the customer has any further questions or concerns they
  can respond back to us here at the BBB.

  Kindest Regards,
  Britney W.
  Corporate Liaison
  Bob’s Discount Furniture 

  Customer Answer

  Date: 03/18/2025

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  
  
  
  Sincerely,
  
  
  
  ****** *****

• Initial Complaint

  Date:03/12/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I spent 15,00 at bobs furniture, one of my items came broken, they were supposed to come back today between 315 and 615, no show, now after their two errors, I have to wait again at least another ten days, unacceptable, trying to resolve it is impossible, noone answers the phone, how nice they are to take your money and the blatant ignorance after, at our jobs we make an error it's up to us to fix it, someone needs to speak w bill Barton the ceo this is unacceptable, he's supposed to oversee these stores its evident Noone does. What can I do?

  

  Business Response

  Date: 03/18/2025

  Good Morning BBB,

  We are so sorry to hear of the concerns our customer has
  been having with their recent order. We have been able to access the account,
  and we do see that they have an exchange scheduled for 03/20/2025.

  However, we can certainly understand the frustration that
  this has caused and for that we would like to refund their delivery fee of
  $179.99. We have processed this in their account and it will reflect back to
  their ****** **** in 5/7 days.

  We truly do appreciate the feedback and will have the
  concerns in this complaint address internally for obvious coaching opportunities.
  If the customer has any further questions or concerns they can reply back to us
  here at the BBB.

  Kindest Regards,
  Britney W.
  Corporate Liaison
  Bob’s Discount Furniture 

• Initial Complaint

  Date:03/11/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We have had multiple issues with the Bob’s furniture store in ****** ****, ********.
  
  The first issue we faced was with a **** ***** plan voucher that was void by the sales associate. We had a stain on our rug but we purchased the **** ***** plan. We went through all the steps and then received our voucher. We took the voucher to the store and the sales associate we were talking to applied the voucher to a previous customers cart. He assured us there would be no issue as he canceled the other customers order and then went in to apply the voucher to our rug replacement. Well when he cancelled the previous order that voided our voucher. I was assured by the manager that this would be resolved and we would get a replacement voucher in our email. The voucher never came after a year of multiple visits into the store where the manager would brush me off each time till I left with false promises. I have called many different numbers as I learned that the manager was not going to help and everyone just gave me different contacts to reach out to with no resolution.
  
  Our second issue is with a mattress replacement. We had ordered a replacement mattress with ease. The lady I talked to on the phone said she would make a one time exception on the change delivery address without us coming into the store as we moved to Indiana and the closest store is over an hour and a half away. When we started giving delivery updates, it was confirmed that the delivery was going to our previous address we no longer reside at. We have called multiple people just to cancel the delivery but they will not cancel it for us until we can get into the store to change addresses.
  
  Those two issues were the only issues we have had and since our large purchase and both have create major headache.

  

  Business Response

  Date: 03/14/2025

  Good Morning BBB, 

  We are very sorry to hear of the experience our customer has
  had with us here at Bob’s Discount Furniture. We have been able to access the customers
  account and we do see that these concerns have been corrected by our corporate
  office directly.

  We have issued a store credit in the amount of $499.00 for
  the rug concern (reference number ********)
  and the exchange of the customers king mattress is also in the system and scheduled
  for 03/28/2025, the address we have on file for this to take place at is **** * ** *** *********** ** *****.

  We can certainly understand the frustration that theses
  concerns have caused our customer, and we will absolutely have them addressed
  internally for obvious coaching opportunities. If any of the above information is
  incorrect and the customer needs additional assistance they can reply back to
  us here at the BBB. Thank you for bringing these concerns to our attention.

  Kindest Regards,
  Brittney W.
  Corporate Liaison
  Bob’s Discount Furniture 

• Initial Complaint

  Date:03/10/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The power recline and usb switch of the sofa stopped working so I filed a claim. It was denied because of excluded electrical parts in the plan documents. I contacted Bobs via chat to order the replacement part myself and the agent directed me to the warranty website where it specifically states usb and electical components are covered. Clearly the website is misleading consumers to think they have coverage when they actually do not. This same issue came up prior with the same warranty but I did not pursue getting that one corrected, which was my mistake. I would like Bobs to review the service request(s) and provide an appropriate resolution to fix my sofa
  
  From *************************** website:
  
  Accidental rips, cuts, & burns, and motor breakage:
  Rips, cuts, and punctures (unintentional damages from items such as pens, scissors, and knives).
  Burns (such as cigarette, e-cigarette and irons).
  Breakage or breakdown of damage of frames, springs, & sleeper, reclining, inclining, heating, and vibrating mechanisms (including motors, levers, connectors, handles, pull cords & remote control components)**
  Breakdown of electronic components (such as cords, USB charging ports, & internal lighting)**

  

  Business Response

  Date: 03/13/2025

  Good Afternoon BBB,

  We are very sorry to hear of the concerns our customer is
  having with the forte set that they purchased with us here at Bob’s back in
  2021. This merchandise came with a one year manufacturing warranty against
  defects that did expire in 2022.

  The customer purchased the extended-**** ***** warranty that
  was offered in 2021. This warranty protects against accidental damages and
  motor defects for up to five years. The customer can request a copy of their
  contract by contacting ******** directly.

   The information
  listed on mybobs.com is for the most current plan that is sold, unfortunately the
  plan the customer purchased in 2021 did not include the additional coverages
  mentioned.

  It is never our intention to disappoint a customer, however
  as they do not have any warranty with us here at Bob’s and a covered accidental
  damage was not reported to ********, we are unable to offer a resolution for
  these concerns.

  Kindest Regards,
  Brittney W.
  Corporate Liaison
  Bob’s Discount Furniture 

  Customer Answer

  Date: 03/17/2025

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

  However, the process has soured me on Bobs to the way these situations played out. It's clear from my interactions their employees are not aware of the change to the warranty, and the company will find anyway to deny my claims. Had I known this was going to be my experience, I would have at minimum not bought the warranty. I will not be shopping with them again and will share my experience with my friends and family so they to do not also have buyers remorse 

  
  
  
  Sincerely,
  
  
  
  ***** ******

• Initial Complaint

  Date:03/10/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am looking for some help. I just found out my **** ***** warranty was up 2 weeks ago. I talked to a person at the store who informed me of that but the side of my couch is cracked. Is there anything I can do to get it fixed?

  

  Business Response

  Date: 03/13/2025

  Good Afternoon BBB,

  We are very sorry to hear that our customer is having
  concerns with the sectional that was purchased from us here at Bob’s Discount
  Furniture in 2020. This merchandise came with a one year warranty against
  manufacturing defects, this warranty did expire in 2021.

  The **** ***** protection is a plan through a third party company,
  ********. ******** covers the
  merchandise damage resulting from a single accident for up to five years. This
  warranty has unfortunately also expired in February of 2025.

  Due to an absence of warranty we are unable to provide any
  resolution on our end moving forward. We can however look into offering a
  billable service.  

  This service is a charge of $79.99 plus tax, we are unable to guarantee
  that your piece will be fixed, however our technicians who are trained by the
  vendor will make a best effort attempt.

  If the customer would like to continue with this they can reply
  back to us here at the BBB and we will have the necessary paperwork created and
  provide additional details.

  Kindest Regards,
  Brittney W.
  Corporate Liaison
  Bob’s Discount Furniture 

• Initial Complaint

  Date:03/10/2025

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I recently purchased a couch from Bobs Discounts Furniture who delivered this for us today, with missing pieces and no resolution. Originally, the mover mentioned there were 4 boxes, but only 3 were delivered. As we started building we realized we were missing several pieces to our couch. I tried to call the business with service representative who chuckled at our situation. For a customer who spent $3000 in a couch and to have the company laugh in my face about them dropping the ball doesn't sit well with me. He told me he couldn’t contact the drivers and that there was nothing he could do, then proceeded to tell me it’s “not a big deal” it happens laughing it off. Which only made me more upset. I am so disappointed. I had to transfer to a manager to have them place a call to the drivers and depot praying they have my pieces. I am so put off by the immaturity and poor service not have I had an experience like this. With such poor support I will NOT be purchasing from them again and regret event giving them a shot/

  

  Business Response

  Date: 03/14/2025

  Good Afternoon BBB,

  We are so sorry to hear of the experience that our customer
  had with their recent delivery from us here at Bob’s Discount Furniture.

  We have been able to access their account and we do see that
  our team was able to return the same day and deliver the missing piece to the
  customers sectional. However, we can certainly understand the frustration and inconvenience
  that this may have caused them.

  We have processed a refund of their delivery fee in the amount
  of $199.99 as a symbol of our apology for this experience. Please allow 3/5
  days for this to reflect onto the ****** account.

  We will share this insight with our business partners and seek to
  improve our customer experience for all of Bob’s customers. Thank you for
  bringing this to our attention.

  Kindest Regards,
  Brittney W.
  Corporate Liaison
  Bob’s Discount Furniture 

• Initial Complaint

  Date:03/07/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 11/6/24 two sofas were purchased from Bob’s for a total of $3071.86. Order # *********.
  Both were delivered on 11/20/24. Upon delivery, damage was noted on one sofa. We reported it to Bob’s and arranged for a replacement to be delivered on 12/13. On 12/13, the delivery crew arrived and was rushing. While removing the sofa that was being exchanged, one team member appeared to lose his footing and they rammed the sofa into my entry door causing a significant dent in the metal frame. Thankfully everyone was OK, however my custom entry door was now damaged. I immediately contacted Bob’s customer care, provided photos and they provided me with claim#**********. 
  
  I was contacted by the claims dept and was told to obtain estimates for the repairs. I had two door companies come out, both informed me that the door had been impacted so hard that the frame could not be repaired in place. The door would need to be removed completely and the hole temporarily boarded up. The door would then be taken to their shop where it would be cut apart, rebuilt, rewelded, repainted, resealed and then brought back and reinstalled. Both companies advised me that it would be more cost effective to order a replacement door as the cost of repairing the door would be in exceed the price of a new one. On 1/28/25, I communicated this to Ms. ************* at the claims dept and informed here I would get two replacement quotes. To which she replied " Confirmed, please send over the estimates once available."
  
  On 2/20/25, I provided the two quotes and receipts for the measurement fees I had to pay to Ms. *************.
  
  Going with the lower of the two estimates $6513.10. Plus, tax ($390.79) and including both measure fees $75, brings the total cost of damages to $6978.89.
  
  On 3/6/24, Ms. ************* responded with an offer to settle for $300.00 which is absolutely absurd and $6678.89 short of what it’s going to cost me for the damages caused by Bob’s.

  

  Business Response

  Date: 03/13/2025

  Good Morning BBB,

  We are very sorry to hear of the issues our customer is
  having with their property claim. We have been able to access their account and
  we do see that this claim is currently in process with the depot directly.

  As our customer’s property claim is being handled by the trucking
  company that caused the damages, They can expect follow up from that third
  party and not Bobs Discount Furniture directly. Thank you for bringing this to our attention.

  Kindest Regards,
  Brittney W.
  Corporate Liaison
  Bob’s Discount Furniture 

• Initial Complaint

  Date:03/05/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In December 24th they delivered a broken Head and footboard every month they give me a delivery date that hasn't happened now I'm being rude talked to giving the running around I'm so feed up with this I need help

  

  Business Response

  Date: 03/05/2025

  Good afternoon BBB, 

  We are truly sorry to hear of the concerns the customer is experiencing with the replacement of their bed. We have contacted the customer via phone and have been able to resolve the customers concerns. 

  Kindest Regards,
  Barbara M.
  Bobs Discount Furniture,
  Corporate Customer Care Liaison

   

   

  Customer Answer

  Date: 03/06/2025

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because: I still haven't received The refund or compensation yet we're still playing the waiting game
  
  
  
  Sincerely,
  
  
  
  ******* *****

  

  Business Response

  Date: 03/12/2025

  Good Afternoon BBB,

  We have been able to access the customers account and we do
  see that their check was mailed out yesterday. Thank you for your
  understanding.

  Kindest Regards,
  Brittney W.
  Corporate Liaison
  Bob’s Discount Furniture 

• Initial Complaint

  Date:03/04/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing to express my frustration and disappointment with your company’s handling of my claim under the **** ***** Protection Plan, for which I paid nearly $400. Despite your claims about the benefits of this plan, I have found it to be entirely ineffective.
  
  When I contacted your company regarding a cleaning issue, I was informed that the process was not covered under the terms of the contract. This is contradictory to what was advertised at the time of purchase. To make matters worse, my requests to speak with a manager were flatly denied, and no one at your organization seems willing to address my concerns. Attempts to contact your corporate office have also proven futile as I was not provided with a phone number, and the only information available is your *********** ******** headquarters address.
  
  This level of service is unacceptable. I purchased your protection plan in good faith, expecting a reliable service should an issue arise. However, my experience with your company has been anything but reliable. Not honoring the terms of the protection plan, refusing to escalate the matter to a manager, and making it difficult for customers to contact corporate headquarters reflect poorly on your company’s integrity.
  
  I expect this issue to be resolved promptly. Please respond to this complaint with a clear explanation of why my claim was denied and what your company will do to rectify the situation. If I do not receive a satisfactory resolution, I will have no choice but to escalate this matter further, including filing complaints with the Better Business Bureau (BBB) and consumer protection agencies.
  
  I look forward to your immediate
  ******** *********
  ******** *********
  
  On Jan 10, 2025, at 11:29 AM, ******** ********* <****************************> wrote:
  
  ?
  ?
  ******** claim number is *******
  ******** *********
  
  :
  image0.jpeg

  

  Business Response

  Date: 03/05/2025

  Good afternoon BBB,

  We are very sorry for the concerns the customer has presented, the warranty the customer holds with us at Bob’s is for one year against manufacturing defects.

  The **** ***** protection is a plan through a third party company, ********. ******** covers the merchandise damage resulting from a single accident. Accidental damage must be reported within thirty days of occurrence and they must be able to provide the necessary details to clearly indicate that this damage occurred through a single accident or incident and not through everyday use, misuse or abuse of the merchandise.

  ******** has the right to deny claims for coverage under their own guidelines. It is never our intent to disappoint a Customer and again we want to apologize that we could not meet their expectations.

  Thank you for understanding.
  

  Kindest Regards,
  Barbara M.
  Bobs Discount Furniture Customer Care Corporate Liaison

  
  

  Customer Answer

  Date: 03/09/2025

  am writing to follow up on my claim with the Goof Protection service. Initially, my request was denied by a representative. However, on March 2, 2025, I spoke with another representative who provided me with specific instructions on how to word my email so that my request would be accepted. I followed these instructions exactly and submitted the email along with the required pictures.
  
  
  Despite this, I have yet to receive any follow-up or information regarding when my chairs will be cleaned or replaced. In an effort to get clarity on this matter, I visited Bob’s Furniture, where I spoke with the head manager. Together, we directly contacted your company, and the manager can serve as a witness to this conversation.
  
  
  I would appreciate an update as soon as possible regarding the next steps and timeline for resolving this issue. Please let me know when I can expect action on my request. I look forward to your prompt response.
  
  
  Sincerely,
  ******** ********* 
  
  

  Customer Answer

  Date: 03/10/2025

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because:
  
  Date Sent: 3/9/2025 6:55:04 PM
  am writing to follow up on my claim with the Goof Protection service. Initially, my request was denied by a representative. However, on March 2, 2025, I spoke with another representative who provided me with specific instructions on how to word my email so that my request would be accepted. I followed these instructions exactly and submitted the email along with the required pictures.
  
  
  Despite this, I have yet to receive any follow-up or information regarding when my chairs will be cleaned or replaced. In an effort to get clarity on this matter, I visited Bob’s Furniture, where I spoke with the head manager. Together, we directly contacted your company, and the manager can serve as a witness to this conversation.
  
  
  I would appreciate an update as soon as possible regarding the next steps and timeline for resolving this issue. Please let me know when I can expect action on my request. I look forward to your prompt response.
  
  
  Sincerely,
  ******** ********* 
  
  

  

  Business Response

  Date: 03/14/2025

  Good Morning BBB, 

  We have reached out to the customer directly to resolve
  these concerns.

  Kindest Regards,
  Brittney W.
  Corporate Liaison
  Bob’s Discount Furniture 

  Customer Answer

  Date: 03/24/2025

  Please be aware  Bob furniture immediately responded to my complaint and the opportunity to change out the dining room tables as well as the chairs for something either upgrade or the same thing and I chose to get the same thing and this past weekend it arrived the date. It was the Friday 3/22/25.  Company put a brand new dining room table and six brand new chairs took back the old and we move forward.  I do not believe that this would have happened if I did not notify the Better Business Bureau.  

• Initial Complaint

  Date:03/03/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Purchased 5 year warranty extended on product, the sofa left return frame broke and as such the cushion was sagging on the entire left return of the couch.

  

  Business Response

  Date: 03/05/2025

  Good Morning BBB,

  We are so sorry to hear of the concerns our customer is
  having with their sectional that was purchased from us here at Bob’s in
  December of 2022. This merchandise came with a one-year warranty against manufacturing
  defects. This warranty did expire in December of 2023.

  The **** ***** protection is a plan through a third-party company,
  ********. ******** covers the
  merchandise damage resulting from a single accident or product breakdown. 

  Claims to ******** must be reported within thirty days of
  occurrence and they must be able to provide the necessary details to clearly
  indicate that this damage occurred through a single accident or incident and
  not through everyday use, misuse or abuse of the merchandise. 

  ******** has the right to deny claims for coverage under their own
  guidelines. It is never our
  intent to disappoint a Customer and again we want to apologize that we could
  not meet your expectations. Thank you for understanding.

  Kindest Regards,
  Brittney W.
  Corporate Liaison
  Bob’s Discount Furniture