Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Water and Sewer Line Protection

HomeServe USA Corp.

Reviews

This profile includes reviews for HomeServe USA Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HomeServe USA Corp. has 34 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.56/5 stars

    Average of 2,563 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromjudy m

      Date: 11/08/2023

      5 stars

      judy m

      Date: 11/08/2023

      I was disappointed with my first two appointments but finally on the third time I was completely satisfied. There was communication with the service person and the job was done professionally.

      HomeServe USA Corp.

      Date: 11/09/2023

      Hello ***** thank you for your review. It is wonderful to hear that your issue was resolved and that you had a good experience with the service provider. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromAldo S

      Date: 11/08/2023

      5 stars

      Aldo S

      Date: 11/08/2023

      Thank you so much for your excellent service and professionalism. Thanks to all your technicians for the very good work and kindness. I will recommend Homeserv to all my family and friends. Thank you so much.. Blessings to all of you..

      HomeServe USA Corp.

      Date: 11/09/2023

      Hello ***** thank you for your review and for recommending us. It is wonderful to hear that you had an excellent experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromLeslie B

      Date: 11/08/2023

      5 stars

      Leslie B

      Date: 11/08/2023

      Home service is a great co
      They take care of there customers fast they have people to fix the problem like Mc atee heating and have great technition doing the job
      From ****** ********

      HomeServe USA Corp.

      Date: 11/09/2023

      Hello ******* thank you for your review. It is wonderful to hear that you had such a great experience with us and the technician from ******. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromLea W

      Date: 11/08/2023

      5 stars

      Lea W

      Date: 11/08/2023

      We have been using HomeServe for our household repairs plans for half year now. It's A great trustworthy company!

      HomeServe USA Corp.

      Date: 11/09/2023

      Hello **** thank you for your review. It is wonderful to hear that we have your trust and that you have had a good experience with us. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromJackie P

      Date: 11/08/2023

      5 stars

      Jackie P

      Date: 11/08/2023

      The plumbers were very helpful to find water leak and even left the area in the yard in good shape. They were very mannerly , professional, and i would use them again in the future. Thanks for a job well done.

      HomeServe USA Corp.

      Date: 11/09/2023

      Hello ******* thank you for your review. It is wonderful to hear that you had such a good experience with the plumbers in finding and fixing your water leak. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromMARY ANN R

      Date: 11/08/2023

      5 stars

      MARY ANN R

      Date: 11/08/2023

      I think purchasing coverage from Home Serve was the very best thing I have done for my home. I have been a customer for a number of years and have never had to use their services. That is until a month ago, when I had a pipe leak from my bathroom through my ceiling. I called on a Sunday night. They dispatched *********** ******** the next morning. Took 2 days but they resolved the issue and Home Serve saw to their payment.
      Then 3 weeks later I experienced an outside plumbing issue. Again on a Sunday night I called Home Serve, and the next morning ********** was at my door. When it took more than the initial visit to resolve my problem, Home Serve, in a timely fashion, approved the additional work.
      Home Serve and the company they contracted with has made my problems tolerable by keeping me informed. I receive texts at every stage of the repair. In my opinion Home Serve rocks!
      Mary Ann

      HomeServe USA Corp.

      Date: 11/09/2023

      Hello **** **** thank you for your review. It is wonderful to hear that your experience with us and ********** was so good and that they were able to resolve both issues. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromGrace B

      Date: 11/08/2023

      5 stars

      Grace B

      Date: 11/08/2023

      We had an issue with one of our outlets, Jasons place to work order the very next day they were out, fixed it within two minutes. The young man that came out and fixed. The outlet was very sweet, young, and very courteous, but he knew what he was doing, I would give them a five star, and I would recommend Anyone to do business with them because they’re on it.

      HomeServe USA Corp.

      Date: 11/09/2023

      Hello ****** thank you for your review. It is wonderful to hear that you had such a good experience with the contractor and technician they sent out in fixing your outlet. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromAaron S

      Date: 11/08/2023

      5 stars

      Aaron S

      Date: 11/08/2023

      Technician was courteous and professional and explained how to operate new device.

      HomeServe USA Corp.

      Date: 11/09/2023

      Hello *****, thank you for your review. It is wonderful to hear that you had a good experience with us and the technician. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromBilli S

      Date: 11/08/2023

      5 stars

      Billi S

      Date: 11/08/2023

      Took care of my situation right away even thou nothing was done.

      HomeServe USA Corp.

      Date: 11/09/2023

      Hello ****** thank you for your review. It is wonderful to hear that you had a good experience with us and we were able to get your issue resolved. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromKatavia J

      Date: 11/08/2023

      5 stars

      Katavia J

      Date: 11/08/2023

      Great Company and is always there when I need them!

      HomeServe USA Corp.

      Date: 11/09/2023

      Hello ******** thank you for your review. It is wonderful to hear that you had a great experience with us. Our emergency repair line is available 24/7 should you ever need us. - Eugene

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.