Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Water and Sewer Line Protection

HomeServe USA Corp.

Reviews

This profile includes reviews for HomeServe USA Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HomeServe USA Corp. has 34 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.56/5 stars

    Average of 2,552 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSteve E

      Date: 06/27/2025

      5 stars

      Steve E

      Date: 06/27/2025

      Jami K****** And * **** ******* *** ******* Is Absolutely The Best Heating/Cooling Person/Company In The ******** Area. I Was Thrilled When I Saw That Home Serve Sent Jami To Fix Our Ac Unit. Jami Responded Very Promptly And Fixed Our Unit Quickly. Jami Is Friendly, Courteous, And Always Answers All Our Questions. Great Job By * **** ******* *** ******* And Great Job By Home Serve For Partnering With * **** ******* *** *******! Thank You!

      HomeServe USA Corp.

      Date: 06/30/2025

      We appreciate you taking the time to let us know how we did. Thank you for your positive review!
    • Review fromJanet R

      Date: 06/27/2025

      5 stars

      Janet R

      Date: 06/27/2025

      Dale's Mechanical Heating and Cooling is the best. I trust them. Very professional, courteous. Knows what he is talking about.

      HomeServe USA Corp.

      Date: 06/30/2025

      We appreciate you taking the time to let us know how we did. Thank you for your positive review!
    • Review fromDerek A

      Date: 06/27/2025

      5 stars

      Derek A

      Date: 06/27/2025

      Ed Was A Pleasure To Work With. He Communicated Clearly Throughout The Process And Completed All The Work Promptly And Efficiently. I Would Highly Recommend Him To Anyone.

      HomeServe USA Corp.

      Date: 06/30/2025

      We appreciate you taking the time to let us know how we did. Thank you !
    • Review fromJAMES M

      Date: 06/27/2025

      5 stars

      JAMES M

      Date: 06/27/2025

      The technician, Bailey, did an excellent job. She was friendly and efficient. She kept us informed. I highly recommend HomeServe.

      HomeServe USA Corp.

      Date: 06/30/2025

      We appreciate you taking the time to let us know how we did. Your recommendation means a lot and we are glad we have earned it!
    • Review fromMarcia F

      Date: 06/27/2025

      5 stars

      Marcia F

      Date: 06/27/2025

      Home serve is great. They find the people we need fast and get them out to us. This time they used **** electric when he got there the problem has disappeared lol just like talking your car to the shop. But he messed with it till it started doing it again. Fixed it right up. Nice friendly professional service and actually stayed to find the problem. Will use them again

      HomeServe USA Corp.

      Date: 06/30/2025

      We appreciate you taking the time to let us know how we did. Thank you for your positive review!
    • Review fromLourdes C

      Date: 06/26/2025

      5 stars

      Lourdes C

      Date: 06/26/2025

      This is the first time I use Home Serve and honestly, they are awesome, the first company they scheduled my appointment didn’t show up, but, when I called Home Serve they immediately send me another company in just two hours. I really appreciate all the extra effort they did to fix my problem with my A/C. I recommend this company to everyone, they do everything for you and they always answer the phone immediately. ?? Thank you Home Serve.

      HomeServe USA Corp.

      Date: 06/30/2025

      We appreciate you taking the time to let us know how we did. Your recommendation means a lot and we are glad we have earned it!
    • Review fromYawer M

      Date: 06/25/2025

      5 stars
      Friendly fast and experienced called first day the second day done
      Thank you
    • Review fromKaren E

      Date: 06/24/2025

      5 stars

      Karen E

      Date: 06/24/2025

      We Had Two Great Technicians Who Resolved The Problem. They Let Us Know They Could Arrive Earlier Than The Stated Window And They Were Knowledgeable And Professional.

      HomeServe USA Corp.

      Date: 06/27/2025

      ******Thanks for letting us know the Service Provider was Knowledgeable and Professional. Please let us know if you need us again. -Winona
    • Review fromHarry S

      Date: 06/24/2025

      5 stars

      Harry S

      Date: 06/24/2025

      All That I Had To Do Was Make A Phine Call To Home Serve About My Problem And HomeServe Took Care Of Everything. I Didn't Even Have To Sign Anything!

      HomeServe USA Corp.

      Date: 06/27/2025

      *****-Thank for the positive review. Please let us know if you need us again. - Winona
    • Review fromJim C

      Date: 06/24/2025

      5 stars

      Jim C

      Date: 06/24/2025

      Professional, courteous and respectful very pleased with overall performance and Mike was excellent

      HomeServe USA Corp.

      Date: 06/27/2025

      ******Thank for the positive review. Please let us know if you need us again. - Winona

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.