Reviews
This profile includes reviews for HomeServe USA Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2,558 Customer Reviews
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Review fromDebra Z
Date: 06/24/2025
5 starsDebra Z
Date: 06/24/2025
I am so thankful that I have coverage through HomeServe. My water main broke and they took care of it quickly with no problems or delays. I have coverage for almost everything they offer. I have told my family and friends about this so they don't have to worry about unexpected events. This company is awesome!!!
HomeServe USA Corp.
Date: 06/27/2025
****** thank you for the positive feedback. Glad we were able to send someone to resolve your issue. Please let us know if you need us again. -WinonaReview fromPatricia V
Date: 06/23/2025
1 starI bought 3 policy’s from them
Filed complaint they fixed what had to be done never late with payment I feel they cancelled my policy because of the repairs that they had to do, this is unfair, I wish there was something else I can do they are not a reputable companyReview fromMichele M
Date: 06/23/2025
5 starsMichele M
Date: 06/23/2025
Keon was very thorough. He worked tirelessly until there was a positive resolution to the problem. I was very pleased with the end results.HomeServe USA Corp.
Date: 06/24/2025
Michele-Thank for the positive review. Please let us know if you need us again. - WinonaReview fromConnie L
Date: 06/22/2025
5 starsConnie L
Date: 06/22/2025
Did A Great Install, Kept Me Informed, Made Sure Everything Was In Working Order, Cleaned Up Very Well And Was Very Friendly, Knowledgeable And Professional. I Felt Good About Her ExpertiseHomeServe USA Corp.
Date: 06/24/2025
******-Thanks for letting us know the Service Provider was very knowledgeable and Professional. Please let us know if you need us again. -WinonaReview fromSpencer H
Date: 06/22/2025
5 starsSpencer H
Date: 06/22/2025
I am very pleased with the work on my AC Unit...the guys came out and checked the unit in the attic and the unit outside...they were very professional...I thanked them for coming out..HomeServe USA Corp.
Date: 06/24/2025
********thank you for the positive feedback. Glad we were able to send someone to resolve your issue. -WinonaReview fromCindy L
Date: 06/22/2025
5 starsCindy L
Date: 06/22/2025
I have had home serve warranty service for my home for different things water heater air conditioning water in and out of the house and I must say I’ve had to call them a few times and it has been a wonderful experience the companies they send out here have been fantastic. Everyone walks you through what is going to happen. They just don’t throw a big price at you. They work with you And before you know it your back up and running I would recommend all the companies they have sent out here and including home serve themselves. They have been wonderful to work with so glad I took this on. Thank you all.HomeServe USA Corp.
Date: 06/24/2025
*****-So glad to hear that your experience was positive and that we were able to assist. Let us know if you need us again. -WinonaReview fromTheodora S
Date: 06/22/2025
5 starsTheodora S
Date: 06/22/2025
They were awesome! They told us what needed to be done and quickly made the repairs.
******** **HomeServe USA Corp.
Date: 06/24/2025
*****So glad to hear that your experience was positive and that we were able to assist. Let us know if you need us again. -WinonaReview fromMarilyn T
Date: 06/20/2025
5 starsMarilyn T
Date: 06/20/2025
HomeServe USA sent Brandon from *** ******** and this is the second time Brandon has been to my home. I trust him!! He is so reliable and I would recommend him and his company to anyone. I was so grateful to him and to HomeServe USA because they waisted no time in getting someone out to my home and Brandon took care of the problem and again and MOST importantly, I TRUST Him. And that is most important to me. Thank you, Brandon and Trish and thank you HomeServe USA. Thank you for your prompt attention to my urgent concerns. Greatly Appreciated and Very Satisfied Customer!!!!!!!!!!! ******* **********HomeServe USA Corp.
Date: 06/24/2025
*******-So glad to hear that your experience was positive and that we were able to assist. Let us know if you need us again. -WinonaReview fromKimberly L
Date: 06/20/2025
5 starsKimberly L
Date: 06/20/2025
Hello ******** **
Thanks for taking the survey we sent after your HomeServe repair was completed by ******* ******** Services. We really appreciate your feedback, especially your 5-star rating! And on top of that, thanks for the comment you left too:
Our Water Leak Was Detected And Repaired Quickly By ******* ********* With Even Better Customer Service from HomeServe Than We Expected! We Were Communicated With Each Step Of The Way. We Highly Recommend Having HomeServe Insurance!HomeServe USA Corp.
Date: 06/24/2025
*********So glad to hear that your experience was positive and that we were able to assist. Let us know if you need us again. -WinonaReview fromJerry M
Date: 06/20/2025
5 starsJerry M
Date: 06/20/2025
Rodney got here , went right to work. He explained what he was doing and gave me a checklist of what he did. Everything was in good shape, so we were good to go. That’s what I wanted from Home Serve, that’s what we got. Perfect!HomeServe USA Corp.
Date: 06/24/2025
******So glad to hear that your experience was positive and that we were able to assist. Let us know if you need us again. -Winona
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