Reviews

This profile includes reviews for Advantage Moving & Storage, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Advantage Moving & Storage, LLC

  46 Lewis St Plainville, CT 06062-2049

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  Advantage Moving & Storage, LLC

  PO Box 310932 Newington, CT 06131-0932

Review Details

• Review fromEric H

  Date: 02/11/2025

  1 star
  We hired this company to pack and load a POD container. We were told they do this all the time and told what packing materials to provide. We were told they are licensed and insured for damage up to $5000. We hired 2 people for 3 hrs. They came with 3 people and attempted to charge us more. I wanted 2 people so I could monitor what they were doing but because of the extra person I couldn't keep up with what each person was doing and how everything was packed in the POD. We provided all the materials that they told us to have. Plus once they finished I couldn't see into the POD well enough to assess what they did. Even so, I'm not the packing expert that they claimed to be. Only to find out when the POD arrived at the destination many of the items were damaged or crushed. The company I hired to remove the items from the POD kept pointing out damage and explained how most everything was packed incorrectly and without proper protection. I contacted Advantage Moving and they claimed I didn't provide the packing materials. I had to rebut this as I did provide the packing materials even though they didn't use most of it. After multiple follow ups (and a check with the crew) they admitted that I did provide the materials and I had to submit a claim via email. I immediately did that, including pictures. It's been two months now and after at least 12 calls and being told they would get back to me in an hour each time, I never received even one call back to provide a status of my claim. The last call I was finally told that they didn't submit my claim to the insurance company, rather claimed that I hired them through "Hire Helpers" and an email was sent to them. After reviewing my records, I did not hire them through the 3rd party agency. So I called to tell them that, but they won't answer my calls anymore. I have now left multiple messages for them to call me and no call back. Beware, certainly not recommended.

• Review fromAlison G.

  Date: 05/31/2023

  1 star
  This company stole $200 from me. They had me sign a document that was $200 more than what it was supposed to be and they never gave me a receipt. When I asked for the receipt, it was $200 less than what I paid. The mover said that is what I gave for a tip, but I provided a separate tip for $400. The movers forged the receipt and made $600. I would not recommend them to anyone!

• Review fromPauline R

  Date: 04/06/2023

  5 stars
  We had a fabulous experience with this company! The loading team came and was quick & organized but super careful with our stuff! They were clean and friendly!

• Review fromRoss T

  Date: 04/03/2023

  5 stars
  Professional, easy to communicate with, and quick. We are very happy with our experience with Advantage Moving and will absolutely use them again for our next move!

• Review fromJamie W

  Date: 03/22/2023

  5 stars
  I had the absolute pleasure of using Advantage Moving for my recent relocation, and they made the entire experience stress-free and seamless! From the initial phone consultation to the last box being unpacked, their team was professional, friendly, and incredibly efficient. Their impressive attention to detail left me confident that my belongings were in good hands.

• Review fromEva C

  Date: 03/15/2023

  5 stars
  Their exceptional service went above and beyond our expectations and made our move an effortless and stress-free experience. I highly recommend their services to anyone looking for a simplified and hassle-free moving process.

• Review fromAngela C

  Date: 03/13/2023

  5 stars
  The team was prompt, professional, and careful with my belongings. They made the moving process stress-free and efficient. I highly recommend them

• Review fromPam P

  Date: 03/09/2023

  5 stars
  This service is incredibly impressive! They executed the task exceptionally well, delivering it with speed and kindness. Furthermore, their pricing is very reasonable. Without hesitation, I would give them a perfect 5/5 rating and recommend their services to anyone.

• Review fromGertrude M

  Date: 02/28/2023

  5 stars
  Had the best experience with Advantage Moving. They were efficient and beyond friendly! I would have them move me every time.

• Review fromLinda C

  Date: 02/17/2023

  5 stars
  No complaints! These movers were exceptional and provided value for the money. We received our items in perfect condition and within the promised timeframe.