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Business Profile

Credit Union

Nutmeg State Financial Credit Union

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromTer B

    Date: 02/23/2025

    1 star
    There terrible don’t ever do any type of Business with them don’t fall for there scamming ways there terrible they take advantage of elderly people BEWARE!!
  • Review from

    Date: 07/25/2023

    5 stars

    Date: 07/25/2023

    Good company with helpful service, their customer support is always helpful

    Nutmeg State Financial Credit Union

    Date: 08/01/2023

    Thank you for this review, we're happy to hear you're pleased!
  • Review fromMichael V

    Date: 08/22/2022

    1 star

    Michael V

    Date: 08/22/2022

    June 30th 2022 I was quoted a cost for installing a mini-split system in my home. I was directed to start the process for getting a CT E Loan. When I went to the Connecticut recommended lenders, Nutmeg Financial was on the list. I applied for the loan and was contacted the next day saying that I was approved. Great! The company I was using for the install was required to submit the paperwork and numbers to get the process started. The end of July 2022 I was informed that everything was a go and that ***** **** had approved the loan as well. I was contacted by Jennifer S from Nutmeg around August 14th about the terms and the monthly payment. I was told that I needed to become a member of the Credit Union in order to complete the process. No problem. I was told that there would be a couple of emails within 24 hours asking me to Docu-Sign for the process. No problem. I was contacted a few minutes later by someone else that I didn't live in a county in Connecticut that they recognized. I needed to live or work in another county. I live in New London County. Since I couldn't become a member I was not eligible for the loan either. 2 months and no one said anything about needing to live in a specific county or counties to qualify for this. Nutmeg took no time at all to do a credit check and place a hit on my credit by doing so. 2 months of back and forth with my installer who also had no idea of their rules. Nutmeg State did an incredibly unprofessional job and the E-Loan process was a huge waste of time with them. Buyer beware.
    * **** *** ****** ******

    Nutmeg State Financial Credit Union

    Date: 10/24/2022

    We apologize for the inconvenience *** *****  Our membership eligibility requirements can be found at https://www.nutmegstatefcu.org/about-us/become-member/.

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