Reviews

This profile includes reviews for Pitney Bowes Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Pitney Bowes Inc. has 183 locations, listed below.

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  Pitney Bowes Inc.

  3001 Summer St Stamford, CT 06905-4317

  
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  Pitney Bowes

  230 W Monroe St Ste 1150 Chicago, IL 60606-4805

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  Pitney Bowes

  650 Northlake Blvd Ste 490 Altamonte Springs, FL 32701-6126

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  Pitney Bowes, Inc.

  PO Box 1808 Pelham, AL 35124-5808

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  Pitney Bowes

  395 Oyster Point Blvd Ste 310 South San Francisco, CA 94080

Review Details

• Review fromGarrison B

  Date: 05/28/2025

  1 star
  Took over 2000 from my account from an “unpaid invoice” that they demanded I wire from the beginning. I have email proof that they said it had been paid and yet they did it anyway. Least to say I will be disputing the charge. This is just horrible horrible way to do business.

• Review fromShane R

  Date: 05/14/2025

  1 star
  Very bad company. Horrible customer service. I just paid 2800 to get out of this contract. returned their machine early because it broke and didnt work so often. I opted to just get a 30$ postage meter off amazon. When My previouse contract was about to expire they called and emailed me multiple times and pressured me to sign a new 3 year contract. That was the only time I was able to talk to an actually american. Was when they were pounding me to sugn a new contract. Slimey company - dont do business with them.

• Review fromJames B

  Date: 05/14/2025

  1 star
  I returned by postage meter the last week of February2025 since I was retiring from my CPA Tax and Accounting Practice; I attempted to contact them which was impossible the online chat person was awful and not helpful, finally after wasting a total of 5 hours over 3 days online I finally got one of their people to send me a return container, I had to prepay $50 before they would send one out even though I had over $150. unused postage that their instructions stated would be refunded to me, here we are no credit or refund has been issued 2 1/2 months later nor any correspondence.
  I was a customer for over 25 years and paid their outrageous quarterly rental charges since you couldn't buy one outright.
  There should be a way to contact the company by phone since contacting via the internet hasn't worked.
  I highly recommend that no one uses them, they have the postage meter market cornered to the consumers' detriment.
  Where is my refund for my unused postage that was to be refunded and or credited to my account.
  Please stay clear of this company.
  ***** * ******* *** ********** ** ***** 

• Review fromShannon L

  Date: 04/25/2025

  1 star
  First of all you will NEVER speak to someone if you have an issue. Their phone system is the WORST - it hangs up on you every time. Next, when you login to their website, if there is a problem, you will find NO remedy for the issue. They are the most overpriced, fee assessing BS company to handle postage - they ought to be fined, made to pay all the companies that have done business with restitution, and shut down. They intentionally would NOT take our payment, then after the due date, they took our payment and charged us a fee. I have been unable to cancel our contract because they have no one actually running the office. It says on their invoice "Live chat", which given their awful ratings on here, should surprise no one that this too is a lie. WORTHLESS COMPANY

• Review fromRichard J

  Date: 03/31/2025

  1 star
  I am still receiving invoices after closing account years ago. We closed out account in November 2023 and they are still sending us monthly invoices.

• Review fromJulie Y

  Date: 03/28/2025

  1 star
  Horrible customer service. Called to cancel my service and spent 40 minutes on the phone with no success. Their phone lines cut out and when you tell them you can't understand because the phone is cutting out they put you back on hold and then hang up on you. You have to keep calling back; maybe this is their way of making so difficult to cancel you just keep paying and paying.

• Review fromAmy S

  Date: 03/25/2025

  1 star
  If I could give zero stars I would. I agree with the sentiment of many of the other previous reviews. No way to OPEN A CASE easily. NO WAY TO REACH A HUMAN. 800 number hung up on me. I have been trying for WEEKS to make account changes and clean up the accounts we have. I am beyond frustrated and so angry. This is the worst customer service I have ever encountered. I contacted our sales person and he would NOT assist me; told me to open a case. UNREAL!

• Review fromAnna W

  Date: 03/19/2025

  1 star
  How this company can be okay with the customer service they offer I do not know. There is no way to reach a customer service person. The 800 number hangs up on you. There is no way to submit a case for help. DO NOT DO BUSINESS WITH THIS COMPANY.

• Review fromRenita D

  Date: 03/06/2025

  1 star
  Our company was all excited to purchase the new Cube to make our postage compliant. WELL,
  On the big roll out of all new equipment, they never told us that the warranty was for 90 days. After the ninety day, you will NO LONGER BE SPEAKING TO A HUMAN. You will have to chat with the bot for 15 minutes and then finally get switched over to a human who will ask you all the question that the bot asked. By then you have spent 20-30 minutes without getting to the problem at hand.
  We don't have that kind of time to waste!!!
  1. The Cube mysteriously printed two $100.00 stamps all by itself. Guess who is responsible for paying this fee.
  2. The Cube often does not print the stamps we request on the app. But of course the postage is subtracted from our account.
  3. They say you can request a refund but you will either see the funds restored or you want hear from them at all.
  4. We have lost so much money with the piece of _ _ it equipment.
  DO NOT DO BUSINESS WITH THEM, UNLESS YOU ENJOY HORRIBLE SERVICE AND HARDLY EVER TALKING TO A HUMAN AGAIN!!!

• Review fromSondi G

  Date: 02/24/2025

  1 star
  Pitney Bowes Reserve Accounts are fraudulent. Once you do not use the account for 6 months they keep any reserve money you have remaining stating it was a Dormant Account Fee. $78.04 was kept by Pitney Bowes on my Account. I could understand a $5.00 fee but keeping the total amount remaining in the account when the account itself is current is theft if you ask me.
  We paid our lease every month, to have the account froze due to new implementation. Even though the lease was paid, the account was not usable. No refund was received as they stated they would do. They even charge another fee when your meter is returned and funds remaining need to be returned. Outrageous charges! Do Not Do business with Pitney Bowes. Your better off buying Stamps from the Post Office than to utilize their service.