Reviews
This profile includes reviews for Pitney Bowes Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 195 Customer Reviews
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Review fromJENNIFER D
Date: 07/28/2022
1 starI would not even give them a 1 star if given that option. Pitney Bowes has certainly gone down hill in the past 3 years. Once my contract is up I will not be renewing it. They charged me a ridiculous amount of money for a replacement machine that I am leasing. The machine would not even needed to be replaced if the service representative was trained and competent. Shel read off of a script and there was a language barrier nor did she understand the machine. Second time I called, it was even worse. Then new machine did not work and I contacted numerous time, sent a support case, with zero response. Finally I did a bad review via PB and they sent a technician out who could not get it to work. He was here for over 1 1/2 hours and I was charged for that too WITHOUT being told that there would be charge. Total scam this company has going on.Review fromRita P
Date: 07/28/2022
1 starRita P
Date: 07/28/2022
We have been a customer for over 20 years with Pitney Bowes. Due to business needs we contacted them to return the current lease mail machine and lease a smaller version. i have been following up with them for months...no return calls or emails. Left messages with our sales rep as well as the managers. They open up cases for me and then close them without resolution. We have decided to take our business elsewhere.
Pitney Bowes Inc.
Date: 08/01/2022
Hello ***** I do apologize. I have reached out to our sales area to reach out to you. Thank youReview fromNazneen B
Date: 07/26/2022
1 starMy package has been sitting in ************ ** since July 20,2022. Now 6 days later & still no movement. I do alot of online ordering & this is the worst shipping company!! Called their Customer Service for help, only to be told he couldn't help me & to give it a few more days. I placed my order July 12th!!! I get so upset whenever I see this company in my tracking info.Review fromM. M.
Date: 07/21/2022
1 starM. M.
Date: 07/21/2022
I have been waiting for a package and it has been sitting in Indiana according to their tracking since July 4. Always disappointing when I see Pitney Bowes on my tracking infoPitney Bowes Inc.
Date: 07/25/2022
Hello, I do apologize for the delay in receiving your package. Please call ************ with your tracking information for additional assistance. Thank youM. M.
Date: 07/28/2022
I called and they told me they couldn’t do anything and that I would have to contact the seller in order to have them submit an investigation. Thanks for nothing.Review fromDavid h
Date: 07/19/2022
1 starThis company is clearly a shame. the lost a package that was going less then 100 miles all they had to do was hand it to the USPS and they lost it. There's no excuse for them. When I contacted customer serves, it was a joke and, very rude. Never ever do business with this company.
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