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Business Profile

Hotels

Comfort Inn Wethersfield - Hartford

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Comfort Inn Wethersfield - Hartford's headquarters and its corporate-owned locations. To view all corporate locations, see

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Comfort Inn Wethersfield - Hartford has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Doreen M

      Date: 03/12/2025

      Awful hotel. Filthy dirty. Unsafe elevator, emergency stairwell doors wouldn’t open. Blood stains on sheets and possibly carpeting couldn’t be sure. Hole the size of a watermelon in the wall. Cockroaches in rooms especially on first floor. Dirty tubs with mold.
      Management was totally inept.
      Asked for refund on credit card one hour after arriving for 5 rooms and were told that a manager has to issue that. Call back at 10pm. We called for 36 hours and there never was an answer at the hotel. Finally got through to someone and all they say is the Manager has to issue credit and listen to complaints then hung up. Called again four days later and asked why the credit card wasn’t credited no one stayed at the hotel. Again, they said a manager had to do it and there was a no balance on the room account. I replied yes, of course cause it went through our credit cards which reflect the charge. Everyone of our party which secured rooms had issues reflective of the above. This hotel is unsafe. Emergency exit was not accessible. Elevator broken. Cleanliness was totally inept. No one can reach anyone at the hotel. If they did answer, once we started asking for the room credit and informing them of the conditions they hung up.
      This hotel needs to be shutdown….for so many reasons.
      The Hartford Heath Dept has also been contacted.

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