Reviews

This profile includes reviews for Arcadia Power, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Arcadia Power, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Arcadia Power, Inc.

  Washington, DC 20037-1148

  
• 

  Arcadia Power, Inc.

  555 11th St NW Fl 4 Washington, DC 20004-1326

  

Review Details

• Review fromFrank V

  Date: 07/06/2025

  1 star
  Somehow managed to get my card information and charge my card multiple months in a row, without me ever even having heard of this company or consenting to its services, whatever those services supposedly are. This company is a scam. I now have to contact my bank for charge backs and report them as fraud.

• Review fromEllen G

  Date: 05/28/2025

  1 star
  Scum of the earth company that preys on individuals with high pressure salespeople promising no cost to enrollees. After attempting to cancel when this promise is unfulfilled, you are hit with huge fees to cancel.

• Review fromEdward F

  Date: 05/16/2025

  1 star
  The most dishonest and misleading sales tactics. The door to door scam artist leads you to believe the state is giving you discount because there's a local solar field in your town. He tells you the state is compensating you for it with a credit on your electric bill. He then asks to see your bill.

• Review fromGene J

  Date: 05/12/2025

  1 star
  For some reason my energy provider, *********** deeply discounted my bill for March and April.I informed Arcadia and they refused to acknowledge the discount, I contacted them and they responded with mumbo jumbo. Now am in the process of terminating my involvement with them.I am out $100+ which they refuse to acknowledge.. Looks like fraud to me..

• Review fromHeather W

  Date: 05/06/2025

  1 star
  Definitely don't recommend. They are very non-transparent with how their billing works. Last month, despite my electric usage being less than it had in 10 months, my bill was $1500, vs my standard ~$200. They were unable to offer me any explanation for this, other than telling me my provider had written a report they couldn't share with me.

• Review fromDavid T

  Date: 03/27/2025

  1 star
  Signed up in January 2024 after reading a news article in the local newspaper. Arcadia stated that it could take up to 6 months to be placed on a local solar farm. After several calls to customer service, after 6 months. No one could answer me when my account would be assigned to a solar farm. I then noticed my electric bill didn't get paid this month, even though I have a monthly direct payment set up with Arcadia. **************** said that my electric company no longer takes payments from Arcadia, and I should have received an email. I never received an email from Arcadia. I also asked customer service, it's been over a year, and I still don't have any idea when my account will be assigned to a solar farm, so how much longer do I have to wait? They responded that the solar farm in my area is still under construction and there's no available timeline when it will be finished. I canceled my account after hearing that response.

• Review fromChasity M

  Date: 03/21/2025

  1 star
  This company is pure fraud. I cancelled my business with them over a year ago and have had no problems with my power company, and all of a sudden sometimes between 03/05 and today (03/21), this company somehow got into my power company online account, changed my e-mail to one of their e-mails and changed my security settings, and locked me out. I'm worried as to what information in my account they may have gotten ahold of and what they're doing with it. I called my power company to try to regain access to my account, but because of the changes to my online account ********************** made without my consent or me even giving them my login information (which essentially means they somehow hacked into my account), they could not revert my account's settings and grant me access again. They had to deactivate my online account and now I have to go through a process to try to create a new one and hope these people weren't able to steal any of my vital personal information. ABSOLUTELY DO NOT DO ANY BUSINESS WITH THIS COMPANY.

• Review fromCAITLIN M

  Date: 03/18/2025

  1 star
  Total scam. Continually charging me for bills that are for an apartment from nearly three years ago. I provided all the termination paperwork requested, but they're still charging my email each month, even after I have it In writing that we terminated services years ago. Total scam, terrible customer service. It's a lie on the brochure that you can "easily cancel any time." Lies, all lies.

• Review fromKimberly J

  Date: 03/16/2025

  1 star
  Arcadia energy scams the elderly people to sign up for their programs. This is not recognized by **** in **********. The bill for my mom was ***** and one week later it was *****. Im trying to cancel it for her. They should have any future funding taken away from them for having elderly people sign up for something that they dont explain in full detail

• Review fromStephanie P

  Date: 03/04/2025

  1 star
  They tell you can keep budget billing to get you to sign up but then you bill fluctuates by several $100 dollars each month. They also cannot explain their own billing statements. When I cancelled in mid September they told me it would take 3 months to finalize the cancelation. I was billed and auto charged all the way to the first week of Jauary. I then paid ************* and thought I was all set as I had an email from Arcadia dated in December stating they would no longer be billing me. I received an email from Arcadia advising me of an auto payment from my account was scheduled for March 7th for close to $800.00. I told them to bill me with a breakdown of the charge and that they do not have my permission to charge my card on file. I have a feeling I am going to have to dispute the charge on the 7th.