We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Passports and Visas

Fast Passport Center
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.5

Average of 18 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Viktoriya B

    Date: 04/26/2023

    After 1.5 months of following up with David we never received our passport. Our trip was ruined. After we paid him, we could hardly ever get a hold of him?? terrible communication and experience.

    There is a chance he’ll follow through on his promise, but there’s also a good chance he won’t.
    So if you choose this company be ready to be disappointed.

    We sent in our paper work 1.5 months before our trip, David said he would get us a passport in 2 weeks. We followed up with him every week, the times we were able to get ahold of him. He reassured us that it would be in our hands before our trip. At the last hour, 3 days prior to our trip he calls with bad news, something unexpected happened, it was out of his control he said but no clear explanation was given. No apologies were offered.
    When we received our paperwork back in the mail, we realized our documents were never even submitted! He had been lying to us the whole time.

  • Daryl P

    Date: 04/21/2023

    David is the Best! If you need passport services and everything else they offer I highly recommend this company. They saved me and I'm sure they can do the same for you.

  • Monica M

    Date: 04/20/2023

    Great experience. Just as promised - prompt, clear directions, no fluff, good response time. Everything you want when needing a passport urgently. I am giving 4 stars instead of 5 because I wished they sent the tracking information when returning the actual passport back to us and confirming it was received. With that said, I highly recommend.

  • Marisa B

    Date: 03/22/2023

    Amazing customer service, David was extremely knowledgeable and helpful in all aspects of my order. Highly recommend his services!

  • John M.

    Date: 02/04/2023

    The service I received from David at Fast Passport Center was just OUTSTANDING. Four days before flying to Egypt I learned that I needed a 6-month expiration on my passport. My passport expired within a 5-month 25-day timeframe. Most countries accept a 3-month timeframe. I contacted Fast Passport Center and I was able to pick up my passport at the US Passport Agency at 8:30 AM on my departure date in order to catch my flight to Egypt at 11:00. The service was prompt, professional, and caring. Any time I called David he answered the call immediately and kept me posted.

  • James B

    Date: 02/02/2023

    Easy to follow instructions. I got my passport very fast and on time for my trip! I highly recommend Fast Passport Center, they are fast and reliable. Thanks again David!

  • Stacey V

    Date: 01/14/2023

    Loved everything about this service. Directions/checklists very clear. Any questions were responded to quickly. Would recommend.

  • Anthony D

    Date: 08/15/2022

    I received my passport within 2 weeks of filling out all the information. Way faster than expected. David helped me out and when I had a question, he answered promptly. Would highly recommend to everyone. Thanks again!

Fast Passport Center is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.