We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Computer Software Developers

RL Greenway LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Reviews

This profile includes reviews for RL Greenway LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

RL Greenway LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 14 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Kaitlyn P

      Date: 02/19/2024

      I am writing to express my deep dissatisfaction with the service provided by "Today Is the Day." Despite the company's promise of customer satisfaction and prompt resolution of issues, my experience has been far from satisfactory. On February 12th, I was charged $59.98 for a service that did not meet the expectations set forth by the company. In an attempt to resolve the issue, I reached out to their customer service department on multiple occasions, providing all requested documentation and completing their specified requirements for a refund. Unfortunately, my efforts were met with limited and unsatisfactory responses, resulting in only partial refunds being issued, contrary to the full refund I was entitled to as per their policies. The lack of proper authorization for a full refund, despite my compliance with their requirements, has led me to question the company's commitment to consumer rights and customer service. This experience has not only caused financial inconvenience but has also consumed valuable time and effort on my part to seek a resolution that remains elusive. Furthermore, my decision to escalate the matter by submitting complaints to the Better Business Bureau and the Attorney General's office stems from the company's apparent disregard for consumer protection laws, which mandate refunds upon the provision of requested documentation and fulfillment of claim conditions. It is disheartening to encounter such a level of service, and I hope this review serves as a cautionary tale for potential customers. Companies should not only stand by their products and services but also ensure their customer service departments are equipped to handle issues in a manner that respects consumer rights and fosters trust.

    • Christine E

      Date: 01/25/2024

      Just as experienced by others, any attempt to cancel the "Today is the Day" app is totally ignored. Not only that, but they increased the monthly fee charged to my credit card with no notice by $30. I had to reach out to my bank & pay a bank fee to block all further charges from this business. The only other option was to cancel my card & have a new card issued with a new card number. Don't do business with this company or subscribe, even to the free trial for the "Today is is Day" app, as they will ignore your cancellation request.

    • Michael T

      Date: 01/02/2024

      I was charged more than $90 after reaching out to cancel my subscription. The service provider took many days to accept my cancellation during which they ran my card. After reaching out after, they initially offered 25%, then 50% refund, in spite of my correspondence clearly being dated before the charge date. I have still received no refund, and had to issue a complaint to my credit card company.

    • Leanne C

      Date: 10/14/2023

      I was charged 31+ and never downloaded the app. I filed a complaint with PayPal, several messages later case was closed with being resolved. Apple was not able to help me as the program was never downloaded

    RL Greenway LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.