Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Art Restoration

Lakeside Pottery Studio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Art Restoration.

Reviews

Customer Review Ratings

5/5 stars

Average of 42 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromChad L

    Date: 06/25/2024

    5 stars
    Five stars all the way! I consider myself fortunate to have come across Lakeside Pottery Studio a few years ago when a family heirloom statuette was knocked from a shelf and broken. Then, a couple years later, another item inherited from my grandparents, a Japanese bowl, became chipped and damaged. Morty and Patty do impeccable work. I am 100% satisfied with the repair work they did on my family items. The repairs are, to my untrained eye, completely undetectable. They saved my family heirlooms with their beautiful craftsmanship. Their communication throughout the process is top notch, and their packaging is done with such care that no damage is likely to be incurred when the item is shipped back. If you have an item, whether it is a valuable collectible or simply something of sentimental value to you, you can trust Lakeside Pottery Studio to give the best results possible in bringing your damaged, cracked or broken item back to its former glory. The old adage is true..."you get what you pay for." There is a lot of time and meticulous effort involved in restoring damaged pottery. To me, the cost to repair my items was well worth it. I could not have glued or epoxied my items and had a favorable result. Just not possible. These guys are the best!.
  • Review fromrob s

    Date: 06/14/2024

    5 stars
    Wonderful experience. A top-notch restoration of my Goldscheider figurine. I was especially impressed with Lakeside Pottery Studio's great communications and talent, can't say enough positives about my experience. I would recommend them without reservation. Many thanks!

  • Review fromEric P

    Date: 06/01/2024

    5 stars
    Lakeside Pottery Studio did a fantastic restoration on our 70 year old Japanese vase that was shattered. The detail work was such that we could not tell where it had been broken and looked better than new. They are true artisans. I would highly recommend them for any art restoration work.
  • Review fromMary Ellen F

    Date: 04/29/2024

    5 stars
    The deacon at my church shared his kintsugi bowl as part of a recent sermon. It was a vivid spiritual image. Little did I know I would soon want kintsugi for my daughter. She had a very big year starting up her own marketing business, and she did it with an arm that was badly damaged from a 2022 auto accident. As she prepared for her sixth surgery last Monday, I knew I wanted a gift that would recognize all she's been through so bravely and convey that she is immensely precious as she is right now. The deacon steered me to Lakeside Pottery. After viewing the website, I called Morty. It was a fun, heartening call and I left it knowing I’d made the right choice. Morty's kindness, empathy and commitment to my satisfaction are reflected in the beautiful bowl I received. It came impossibly fast, just 4 days, and arrived the morning after my daughter's total elbow replacement. It is perfect in color, size, gold work, and feel; it's a pleasure to hold. I consider it my lifetime gift to my daughter. I highly recommend Lakeside Pottery.
  • Review fromDenise S

    Date: 04/19/2024

    5 stars
    I was referred to Lakeside by a friend who assured me that I would be pleased with any repair that Morty or Patty undertook.
    I would say now, that’s an understatement. I couldn’t be happier. Such professionalism is rare today, the work done was impeccable. No one would ever be able to spot a repair.
    I was kept abreast through the entire process which again, is rare. When my piece was returned and I opened the box I actually gasped! She was beautiful again.
    I highly recommend Lakeside for any project. This was my fourth repair and by far the most challenging. Perfection each and every time. I can’t thank you enough b
  • Review fromMary Ellen W

    Date: 04/13/2024

    5 stars
    Timely done, beautiful job on my broken plate. The Japanese repair process as done by Lakeside Pottery yielded a timeless art work from the shards of a broken plate.
  • Review fromnatasha i

    Date: 03/24/2024

    5 stars
    I cannot overstate the caliber and professional craft that Morty & Patty practice meticulously at Lakeside Pottery, in their superbly maintained workshops. They repaired my statue flawlessly (seamlessly). Even though I know exactly where the numerous damaged parts were, I cannot tell the difference from the original. Although I paid as much to repair the statue as it cost me, it was worth every penny to see the Cretian sailor come back to life and be reunited with his partner statue and complete the set. In objection to our throwaway culture, I like to try restoring things, especially art, and boy am I took a chance and drove all the way to Delaware. Morty was very diligent about explaining all the options and weighing the pros and cons of kinstugi vs. seamless techniques, finding transportation solutions for outsized pieces, and recommending future packaging options. No wonder the couple regularly get commissioned globally, including by the White House !!!
  • Review fromSusanne F

    Date: 03/20/2024

    5 stars
    We had the very best experience with Lakeside Pottery Studio. Excellent communication and directions. Charges were made clear upfront. The quality of repair was even better than we had hoped. The entire process was extremely professional and positive. Highly recommend.
  • Review fromDouglas C

    Date: 02/24/2024

    5 stars
    I recently had a small, inconsequential tea cup repaired with the brass kintsugi process by Lakeside Pottery. From the initial encounter through their website to receiving the cup everything was quite easy for this non technologically minded individual. Even better was the time they needed to perform their magic was not very long. Upon receiving my cup I was tempted to smash something else to get another cool looking piece from them.I decided against that because I’m sure I’ll knock something on the floor inadvertently in due time. Then I can reach out to Lakeside Pottery again for another really cool looking piece!
  • Review fromAndrew C

    Date: 02/14/2024

    5 stars
    I had an old ceramic crucifix that was repaired/restored by Lakeside Pottery Studio. The item had high sentimental value and the damage was pretty severe. I found out about Lakeside Pottery Studio through an internet search. Their website provided all the information I needed to solicit their services. Communication with these folks was great. They were upfront and detailed regarding the scope, time frame and cost of the project. They completed the project within the time frame estimate and did an outstanding job. The crucifix looks perfect and the colors applied to the damaged areas are an exact match to the original colors on the undamaged areas. I highly recommend Lakeside Pottery Studio for restoration and repair.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.