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Business Profile

Event Ticket Sales

Tickets-Center.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

Customer Review Ratings

2.89

Average of 10,078 Customer Reviews

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Review Details

  • LINDA I

    Date: 06/26/2025

    Paid top dollar for Red Sox tickets. We never received them and never received an answer from Ticket- Center. The chat just went around in circles with their robots answering the chat. The links they sent via email DID NOT WORK and we could not get any help this this issue. This has been reported to the CC company. DO NOT GET YOUR EVENT TICKETS WITH THIS COMPANY

  • Jordan S

    Date: 06/25/2025

    A Nightmare in Customer Service
    My experience with Ticket Center was an absolute nightmare. I discovered a fraudulent charge on my credit card for over $400, a purchase I didn't make. When I contacted customer service, hoping for a swift resolution, I was met with shocking indifference.
    The representative was unhelpful, dismissive, and lacked any empathy. Despite explaining the situation and emphasizing I was a victim of fraud, I was repeatedly told that "all sales are final" and they couldn't assist me. This is unacceptable when dealing with a fraudulent transaction. Their focus was clearly on deflecting responsibility, not helping a customer who had been wrongfully charged.
    I spent an excruciating amount of time on the phone, reiterating my situation, but was met with the same brick wall of indifference. It's clear Ticket Center has no mechanism or desire to deal with fraudulent purchases. Their "customer service" is a misnomer; it's a "customer disservice" department designed to frustrate and abandon those in need.
    This entire experience has been incredibly stressful. I'm now forced to dispute the charge with my credit card company, an additional burden due to Ticket Center's abysmal customer service and lack of fraud protection. For a company handling financial transactions, their failure to address fraudulent charges is a grave concern, speaking volumes about their operational integrity.
    I strongly advise caution to anyone considering purchasing from Ticket Center. If you encounter issues, especially fraudulent charges, you'll be met with a cold shoulder and zero support. They're happy to take your money, even if it's not you spending it, but are unwilling to assist when things go wrong. This company shows a complete disregard for customer well-being and a shocking inability to handle basic customer service, let alone fraud. Avoid at all costs.

  • Anne H

    Date: 06/23/2025

    I booked tickets thru them to see a show and not only did I not see the show I booked a hotel because it was out of town.
    I did get my money back for the tickets but I would not have booked a hotel if they would have let me know ahead of time.
    I found out a half hour before the show started that I had no tickets.

  • Cliff C

    Date: 06/23/2025

    Company needs burnt to the ground
    Tickets should have been around $600 anywhere else would have been Cost me
    $1300.00 got to concert seats where already taken

  • Pamela M

    Date: 06/22/2025

    You tripple charged me for concert tickets! Knowing there were plenty of seats under $100 but you charged me over 400- for balcony seats ! I will be expecting a refund because I got floor seats for less than that! You people need to be shut down ! Stop taking advantage of people !

  • Jodi U

    Date: 06/21/2025

    This is a horrible company. The ads they use are untruthful. Please spread the word.

  • Cody W

    Date: 06/21/2025

    Total scam. Should have checked other sources for ticket prices. Ended up paying triple the retail price.

  • Michael H

    Date: 06/21/2025

    Horrible site. I bought tickets there that are 'authorized and verified" but a cannot sell those tickets. Even this site wont let me sell them as they are not from an authorized seller. And you cannot get money back or cancel the transaction based upon their terms of service. What scammers.

  • BA S

    Date: 06/20/2025

    Totally misleading. I thought I was buying baseball tickets directly from the team but was lead to this 3rd p[arty site by a misleading ad on search results page. I overpaid by 30-40% and was denied a refund. Complete SCAM - run don't walk from TicketCenter.com.

  • Jessica F

    Date: 06/20/2025

    Long story that should have been short. Bait and switch at the web site. Make sure you pay attention to all details: date, price, event on the final page before the pay button. Poor costumer service, no manager, provided my credit card with a final sale agreement when I asked my credit card to take charge back since I never accepted the tickets because they were for a different event than the one I wanted. Ticket-center took the tickets back, Amex charged my credit card due to the final sale agreement. Sent an email stating the dispute is closed. Ticket center sold my tickets and instead of refunding me or the credit card the money they sent a credit notice of $400 dollars instead of the original $1100. Scam site, stay away.

Tickets-Center.com is NOT a BBB Accredited Business.

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