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Business Profile

Online Travel Agency

Traveldealz Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Travel Agency.

Complaints

This profile includes complaints for Traveldealz Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Traveldealz Inc has 2 locations, listed below.

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    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/16/2024

      Type:Billing Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Bought plane tickets through this business, and they won't send the tickets or confirmation of said tickets. Have called over 10 times to resolve the issue or receive a refund and they keep hanging up or leaving me on hold for hours. Called the airline to check on tickets and they said they were never purchased.
    • Initial Complaint

      Date:07/31/2023

      Type:Product Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I booked a round trip flight from airfarewatchdog.com who had me go through jet coast which entailed was flyodeals spoke ****** *****, ***** * **** and a few other people plus a manager. Long strong short my price of my flight went from $321 to $541 to $899. The so called manager stated he couldn’t do a better price because the price of the flight went up even after I told him on their site it still had a price of $321.00 so they have false pricing! Stated he could only go down to $749.99 for three people round trip. Then called me repeatedly that my card didn’t go through. Finally got that done then I contacted spirit airlines to check the status of my flight and was told my flight was canceled and this was on a fraud alert from spirit. They couldn’t do anything because I went through this company to get my flight. I later called them back and told them they were a scam and I wanted my funds refunded in my account after I became more angry they put a manager on the phone and just magically I had tickets which later was also cancel for the return flight. No refund and I’m panicking to find another flight because my son is coming home 7/30/23 and I need to be there.

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