Reviews

This profile includes reviews for Applied Bank's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Applied Bank has 11 locations, listed below.

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  Applied Bank

  2200 Concord Pike Ste 102 Wilmington, DE 19803-2909

  
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  Applied Card Systems of Pennsylvania, Inc.

  PO Box 70165 Philadelphia, PA 19176

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  Applied Bank

  PO Box 70165 Philadelphia, PA 19176

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  Applied Bank Protection Plan

  PO Box 1817 Roswell, GA 30077

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  Applied Card Systems, Inc.

  4700 Exchange Ct Boca Raton, FL 33431

Review Details

• Review fromDonna V

  Date: 04/08/2023

  1 star
  Year's later and I'm still haunted by the Applied Bank account I requested be closed. Unfortunately it was never closed and while I had paid the account in full, the monthly fee was charged as a late fee and thus a $70 outstanding balance. I won't even know how to resolve the issue and clear this on one of my credit reports. The other report removed it based on my dispute, but Transunion did not,
  
  Reading the reviews, it appears im
  Not the only customer who requester to have the account closed and it wasn't closed.
  
  For years this has been the negative report on record. If I can figure out how to pay it I will admit wrongdoing, but I'm just tired of it wearing it's ugly head.
  
  Don't get me wrong when I was establish g credit Applied was there for me and I did what I was supposed to. When I no longer needed it, it was my choice to choose to discontinued the service. Apparently they see things differently and have the final say.

• Review fromAshley E

  Date: 03/27/2023

  1 star
  The employees consistently lie to you, they tell you one thing but do another. I called to have my account closed two months ago, found out that they never finalized the closure and I’ve been being charged maintenance fees for the account. Called again to have it closed and was told it’s officially closed. Jokes on me, more maintenance fees with interest added on. Why’re you charging someone maintenance fees for an account that’s supposed to be closed. I faxed information to them trying to get the wrongful charges taken care of and get the money that it turns out should’ve never been given to them, but I’m told they’ve never received anything. Given a fax number to rewrite my handwritten letter and it’s the exact same fax number. I’m starting to think they genuinely just don’t care about you and that they just want to continuously leech money from you by any means possible. The whole reason this whole issue started is they let someone in another country try to make charges with my card and not once did they ever contact me and try to see if it was really me making the charges. Im extremely disappointed with this company and I would never bank with them again nor recommend them to anyone. The way they do business is extremely sketchy and I almost always felt uneasy with their telephone customer service representatives. You have to constantly check your statements and every charge otherwise they’ll try to pull a fast one on you.

• Review fromMichelle W

  Date: 12/22/2022

  5 stars
  Applied Bank offers a good credit card for those of us with less than stellar credit. Just setup autopay and make sure you make you minimum monthly payments until you see autopay deduct from your checking account for the first time. This company really does try and I really appreciated them being there for me and my family in my time of need. I will suggest that Applied Bank updates their website as it's a bit tricky to navigate and yes I've run into issues making payments as well due to the system that they have in place... That being said, they are try to provide the best service possible to all of their members and I truly believe this. If you run into issues making a payment online, just call them up and make a payment over the phone.

• Review fromQuinton G.

  Date: 11/05/2022

  1 star
  Paid my balance to less than half of my credit limit twice in a month and both times they took my money and credited the payments but within the week of both payments the balance they say I owed were well over the original balance. I know businesses outsource but should not ever be transferred to a call facility in a different country ever where there could be a communication issue.

• Review fromTeresa F.

  Date: 08/07/2022

  1 star
  Very disappointed with this company's credit card. I make my payments on time then all of a sudden they quit allowing me to use my bank debit card to make my payments so I switched to my checking acct /checks. It worked once then they said it was not a valid acct. Then I used my debit card and made a credit charge to make a payment. Both the banking acct and credit card payment methods charge outrageous fees. This company is taking advantage of their customers and destroying these people's credit who are trying to better themselves. The only reason I never had a credit card was for this reason.