Reviews

This profile includes reviews for WSFS Bank's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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WSFS Bank has 55 locations, listed below.

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  WSFS Bank

  500 Delaware Ave Wilmington, DE 19801-1490

  
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  WSFS Bank

  120 W Camden Wyoming Ave Camden Wyoming, DE 19934-1118

  
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  WSFS Bank

  838 Market st Wilmington, DE 19801

  
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  WSFS Bank

  19339 Coastal Hwy Rehoboth Beach, DE 19971-6194

  
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  WSFS Bank

  1818 Market St Philadelphia, PA 19103-3638

Review Details

• Review fromDiane C.

  Date: 12/27/2022

  1 star
  This is the worst bank ever!! We used to be customers for Bryn Mawr Trust then they switched to WSFS Bank. We NEVER had any issues until they switched over. Now more problems than it's worth. I will be switching to a new bank!!

• Review fromBrenda G

  Date: 10/17/2022

  1 star
  Harassed by phone people, and then they shut my accounts down, including my special needs adult childrens accounts. They need shut down permanently.

• Review fromThelma L

  Date: 08/12/2022

  1 star
  The branch at Prices Corner is horrible. The employees are rude, non- helpful and demeaning. An employee opened my business account with an in correct phone number. I spent 8 hours in the phone trying to rectify the problem. After discovering the problem, I was told to go into the branch. After the employee corrected my phone number, I still was not able to access my account online. I repeated numerous times that something was wrong with my account. He then had me contacted my phone service carrier to ensure there was not a short code block. 20 minutes later, it was confirmed no code blocking. I repeated again there was a problem with the account. After the employee tried times to access my account, he was finally able to do so. I tried to access the account on my phone and could not. I was frustrated because my time was being taken away from my business. Another employee entered the room without making eye contact and without introducing herself. She then looked at me and said “you were raising your voice, which at some point I did, “and I cannot have you do that”. I then asked why she came in the room and who she was. She stated she was a manager. I was frustrated because I was losing time from my business. She escalated the situation by raising her voice and essentially it was more important to her to stand her ground on her personal feelings. I was asked to leave without having the account corrected. I stayed because I needed access to my account. Once I finally got into my account. I was embarrassed how I was treated, it was humiliating. These employees are in need of formal customer training. Their feelings and their time is more important than the customers.