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Business Profile

Loans

Coast 2 Coast Lenders LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Coast 2 Coast Lenders LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Coast 2 Coast Lenders LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 7 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:05/14/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Pursuant to 15 U.S. Code § 1681b - Permissible Purposes of Consumer Reports, any information reported on my consumer report requires explicit written consent. At no time did I provide such consent, and reporting this information without my authorization is a clear act of fraud. Under 15 U.S. Code § 1681a(2)(B) - Exclusions from a Consumer Report, any credit transaction that involves the use of a Social Security card is required to be excluded from a consumer credit report. This account violates that provision and should not be reported.

      Business Response

      Date: 06/05/2025

      This response is related to complaint #23328352 attached below.  Before responding to the complaint, let me start by stating yesterday was the first receipt of a request by BBB for this complaint.  My company, Coast 2 Coast Lenders, LLC has been in good standing and has always responded within 24 hours of any and all correspondence sent by BBB.  I don't know exactly if the mistake was on our side or your end, but either way, we apologize and assure you there will be no repeated offenses going forward. Please advise how my company can reclaim its good standing?  As for the complaint itself.  Please note the attached documentation.  The loan Ms. ****** is referring to was taken out Dec 19, 2018.  Ms. ****** filed her stolen identity claim May 14, 2025, seven years later.  Further to the fact that a loan did indeed take place, I have attached the (i) loan document signed, (ii) the payroll deduction authorization signed, (iii) the W2 she provided and (iv) her drivers license.  For the loan in question, Ms. ****** made her first three payments before ending her repayment on Jan 31, 2019.Clearly a loan was made and a repayment started.  The fact that Ms. ****** is claiming identity theft seven years later is hardly a related event to the loan she is questioning.Thank you for your attention to this matter.Best regards-

    Coast 2 Coast Lenders LLC is NOT a BBB Accredited Business.

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