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Business Profile

Moving Brokers

Quality Moving Experts LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Quality Moving Experts LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 5 Customer Reviews

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    Review Details

    • Michelle N

      Date: 08/04/2023

      Quality Moving Experts is NOT a moving company! They are just a moving broker! They quoted me for 3k and said it should be delivered in 2-3 days. It turns out I am billed 6k and the delivery will be in 15 days! I called them many times but they said they can do nothing. They said they are just a moving broker. Why did not they tell me they are just a broker from the beginning? If I knew they are NOT a moving company at all, I even would not book the moving order with them! Here is how they tricked me. The staff's name is Nick/Nicholas. After I submitted a moving quote online, I received Nick's text message and email saying that they have an empty truck in my area within my moving date range due to a client' moving date change; they would like to give me 50-60% off discount for my move. They asked me the stuff I am going to move, calculated the volume it is going to take, and then gave me an estimate of 3k (after discount) and asked me to pay the deposit. On the day of pick-up, after the stuff loaded the truck, the driver said it takes double of the space than estimated; so the charge will be doubled. They loaded exactly the same number of furniture/boxes/luggage I provided to Quality Moving Experts. The volume is doubled! What an estimate Quality Moving Experts made! When the truck driver gave me the paperwork, I found the title of the paperwork is Moving Solutions Van lines. I said I booked the moving order with Quality Moving Experts. The driver said they are the same company! I said the price is doubled than estimated. Quality Moving Experts said giving me 50-60% off discount. The driver asked me to sign the paperwork and call Quality Moving Experts for discount later. After the truck left, I called Quality Moving Experts but they said I already signed the paperwork so they can do nothing now. In the past 10 days, I called both Quality Moving Experts and Moving Solutions Van lines many times. None of them is helpful for resolving any issue. So disappointing!

    • Joe B

      Date: 06/13/2023

      a joke of a 'company' they are brokers, not movers, but never tell you that, then sell out to lowest bidder...the worst!

    • Traci P

      Date: 12/22/2022

      Beware! This company is a scam. Do not do business with them.

    • Kimberly L

      Date: 10/27/2022

      I went against my better judgement at the persistence of Nick who assured me he would get me the best price and “just wanted to protect me”. Once i paid the deposit - he was no where to be found and told me to contact customer service . Even though he said he would be with me every step of the way. I ended up paying MORE than double what i was quoted. This company is only in it for the money. They do not care about the customer AT ALL. Stay away. I would never recommend these broker services.
      They did not do the actual move - but this started what was the WORST moving experience i have ever had. I have moved numerous times. Several times long distance. This was by far the worst and most expensive move - and it was not even a whole house move.

    • Veronica M.

      Date: 08/01/2022

      DO NOT USE THEM! This "Company" is not a legitimate business at all! It is just a group of people with cell phones who contract with some of the worst movers. They are unpolite, unprofessional, and apathetic. They do not care about you, your stuff, or your well-being. They have no regard for how hard you've worked for your property and do very little to ease your nerves. They just want their money and will not work with you once they have it. These are PREDATORS who prey on struggling individuals. Again, DO NOT USE THEM!

    Quality Moving Experts LLC is NOT a BBB Accredited Business.

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