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Business Profile

Pet Services

Purebred Kitties

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Services.

Reviews

Customer Review Ratings

1.67/5 stars

Average of 6 Customer Reviews

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Review Details

  • Review fromMuhammad A

    Date: 05/01/2025

    1 star
    This has been, without a doubt, the worst experience I’ve ever had with any company—and it involved the health and safety of a living animal. If I could give negative 100 stars, I absolutely would.

    I purchased a kitten from PurebredKitties.com, trusting their website promises: that kittens are FIV/FeLV tested, properly vaccinated, parasite-free, and come with full health documentation and care items. What I received was the exact opposite:

    A kitten who arrived soaked in urine, underweight, and covered in fleas

    Because of this, I now have a full flea infestation in my home, directly caused by the condition the kitten arrived in, which I am still actively treating to this day

    Despite their advertised guarantee, I received no documentation proving FIV/FeLV testing. I asked them multiple times before and after the sale, and they ignored every single request

    Instead, they told me “the breeder said he was negative”—as if that’s sufficient. Where in the world is that acceptable? Health claims like this must be backed by official veterinary documentation, not hearsay

    The vaccinations were administered improperly, as confirmed by two independent veterinarians, forcing me to restart the vaccine protocol entirely at my own expense

    The promised “kitten care package” was laughable—just a ziplock bag of generic kibble. There was no litter, no sweater, no clean carrier, and no clean bill of health


    Even worse, I asked repeatedly where the kitten was coming from, thinking I could possibly drive to pick him up. They refused to answer until after I paid the deposit, and only then admitted he was being imported from Ukraine. There is no disclosure of international sourcing on their listings—this is a clear and deliberate omission of material information.
  • Review fromCameron C

    Date: 04/29/2025

    1 star
    Looks Polished — But This is a Broker, Not a Breeder. Buyers Beware.

    I tried to inquire about adopting a kitten through Purebredkitties.com, and my experience was extremely disappointing and concerning.

    Despite the polished website and heavy advertising, there is no transparency about where the cats are coming from. Every attempt to schedule a call or ask direct questions about breeders, locations, or health guarantees was met with voicemail or vague promises of callbacks that never happened.

    The focus of their communication is entirely on pushing payments and sending automated marketing message. They don't provide real information about the kittens themselves. After investigation, it became clear that they are not a breeder, but a broker, something that should be CLEARLY disclosed from the beginning.

    Responsible breeders are transparent, accessible, and genuinely care about where their kittens go. This experience felt purely transactional and raised serious concerns about animal welfare and business ethics.

    I strongly urge anyone looking for a kitten to work directly with reputable breeders or adoption agencies — not through companies like this.

    The degradation of business practices over the last decade and beyond is appalling. The company NEEDS to work on customer service, reputability, and transparency rather than wasting so much time on automated advertising and smoke/mirrors.

    Some facts if you're considering purchasing from them:
    Purebredkitties.com is NOT BBB accredited
    No listing of breeder names, cattery registrations, or health guarantees publicly
    Focus is website cart abandonment advertising, aggressive marketing, and very little actual kitten information
    Ethical breeders allow phone conversations, transparency about health records, and usually have waitlists, none of which are offered here.
  • Review fromTatiana R

    Date: 02/14/2025

    5 stars
    STOPPP LOOK AT Misty , she’s a Siamese and already giving me those big blue eyes like she owns me lmao. Adoption was easy and stress free!!
  • Review fromJordan P

    Date: 08/27/2024

    1 star
    BEWARE!!

    I bought a precious kitty from this terrible company for over $4000 and it showed up at my door needing $1500 orthopedic surgery.

    The company has made no attempt to address this and after reviewing the requested vet records wished me the best of luck and warm regards.

    Signed Jordan P.
    Owner of Julius
  • Review fromLouis C

    Date: 01/20/2024

    1 star

    Louis C

    Date: 01/20/2024

    Our Maine Coon was delivered in October. Arrived kinda of sick and within a week got REALLY sick. Cat came with tapeworms, giardiasis, herpesvirus, mycoplasma and an eye infection. Maria at first seemed concerned but then after our many calls to get the $1600 in vet bills paid and our final decision to return the cat she posted us. I documented 17 unanswered calls and now she blocked all our phone numbers. THESE CAT BROKERS are HORRIBLE !!
    STAY FAR AWAY and buy from a reputable breeder not these brokers who drop ship sick cats from the Ukraine and Romania.
    They have no shame in the way they support animal cruelty and treat their customers.

    Purebred Kitties

    Date: 02/02/2025

    We are truly sorry to hear about the health challenges your Maine Coon faced after arrival. The well-being of our kittens is our top priority, and we take every step possible to ensure they arrive in good health.

    To clarify, we work only with carefully vetted breeders worldwide, selected based on their breeding practices, genetic health screening, and dedication to ethical kitten care—not based on location. While some breeders are in Ukraine and Romania, our selection process prioritizes quality and health above all else.

    Regarding your kitten’s health concerns, while parasites and mild infections can occasionally occur in young kittens—especially after the stress of travel—we are committed to supporting our customers through any necessary treatments. We are sorry if there were communication issues, and we would like to review your case to see how we can assist further.

    Please contact us at [email protected] or call 877-227-3707 so we can look into this matter and address your concerns properly. We appreciate your feedback and the opportunity to improve.
  • Review fromMichelle G

    Date: 02/25/2023

    1 star

    Michelle G

    Date: 02/25/2023

    My cat arrived sick! DO NOT BUY!! I paid $3000.00 in vet bills to keep him alive. DO NOT BUY!!

    Purebred Kitties

    Date: 02/02/2025

    We are very sorry to hear about your kitten’s health concerns and understand how stressful this must have been for you. The health and happiness of every kitten we place is our top priority, and we deeply regret that your experience did not reflect our usual standards.

    While our kittens are examined by veterinarians before travel, minor illnesses can sometimes develop due to travel stress, particularly in colder months. This is why we offer flight upgrade options and recommend direct pick-ups when possible to reduce the risk of exposure during transit.

    We would love the opportunity to review your case and discuss how we can assist you further. Please reach out to us at [email protected] or call 877-227-3707 so that we can work toward a resolution. Your feedback is incredibly valuable in helping us improve our services.

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