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Business Profile

Medical Imaging

Adventhealth Altamonte Springs Imaging

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMario y

    Date: 12/23/2023

    1 star
    Case manager Octavia falsified several applications on purpose just because we didn't agree for her to send my mom to a different state or different city. After several weeks of going back and forth with her. She started threatened us with legal actions against us because we didn't agree for her to send our mom to a trashy nursing home in Miami. However she insisted that was a safe discharge for our mom. We made several phone calls to the nursing home here in the area after spoken to them they said yes to us. We called Octavia and told her about the places. After Octavia spoke with them she came back and said they said no. Because she falsified alot of stuff in the applications. We were forced by Octavia to send our mom to Miami. My mom left here happy and smiling and talking in less than 12 hours after she arrived at the nursing home for some odd reason my mom collapsed and died. Everyone at the hospital in Miami claimed whatever Octavia did was not normal and whatever happened to my mom had something to do with the nursing home or adventhealth. My mom was an awesome person she never did anyone wrong, she my hero. For Octavia to falsified all these applications because she were mad at us was very unprofessional on her side. I hope and pray we find justice an investigation opened against her so she doesn't do that to another family member.. very unprofessional of her to let her anger took control to make poor decisions because she was mad at us not agreeing for our mom to go to a nursing home for less than
    12 hours. With a lot of pain and heartache ?? I come on here to write this only because I don't want her to do this to someone else family.

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